10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
51,597 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ram 2500 seat belts / air bags problems

seat belts / air bags problem

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2012 Ram 2500 Owner Comments

problem #10

Feb 102019

2500

  • miles

A D V E R T I S E M E N T S

Airbag light on; airbag inop. Recall that have been identified to be effect the 2013 models also effect the 2012 models.

- Porterville, CA, USA

problem #9

Sep 182018

2500 6-cyl Diesel

  • Automatic transmission
  • 56,500 miles
The contact owns a 2012 Ram 2500. While driving 35 mph, the contact's vehicle was involved in a front end collision. The air bags did not deploy. The vehicle was towed to a salvage yard. A determination was not made as to whether the vehicle was destroyed. A police report was filed. The manufacturer was notified of the failure and referred the contact to NHTSA. There was one injury that required medical attention. The contact suffered a fractured vertebrae, moderate bruising, and severe swelling. The dealer was not notified. The failure mileage was 55,000. Consumer stated air bag deployed. Updated 12/03/18

- Reno, NV, USA

problem #8

Jul 272018

2500

  • 100,000 miles
The contact owns a 2012 Ram 2500. The contact stated that all the warning indicators illuminated and the gear shifter failed to shift into park. The contact used the emergency brake to stop the vehicle. The vehicle was towed to landers Chevrolet of norman (1221 ed noble pkwy, norman, ok 73072, 405-321-7021), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that she was unaware of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel), 15V459000 (air bags),and 17V821000 (power train). The failure mileage was approximately 100,000. Parts distribution disconnect.

- Blanchard, OK, USA

problem #7

Nov 132017

2500

  • 81,110 miles

A D V E R T I S E M E N T S

Driving down the interstate at approximately 70 mph when the vehicles in front of the truck slammed on brakes. I was roughly 30 ft behind the vehicle in front of me. I slammed on my brakes and the pedal felt spongy before going to the floor. The tires did not lock up, and the truck slowed 20mph in about 30 ft. The truck made impact with a Chevrolet Tahoe at 50 mph. The airbags failed to deploy and the seatbelt failed to lock, throwing my knees into the dash. The Chevrolet Tahoe was totaled. The current estimate to repair the Ram is $5,448. The bumper, driver fender, grille, and hood were damaged. Upon removing those items the shop found almost every bracket in the front end had been broken and the frame horns bent upwards from the collision. The impact was hard enough to break a ratchet strap in the bed of the truck, sending a ladder that I was carrying into the cab corner, leaving a softball sized dent. We were able to drive away from the incident and the brakes were functional on the trip to the body shop, however any attempt to depress the pedal rapidly would result in a spongy pedal. Mileage at the time of the incident was 81,110. Ram was contacted and after a week of back and forth Ram agreed to send someone to inspect the vehicle to determine if there is a fault in the truck.

- Gurley, AL, USA

problem #6

Jun 152017

2500

  • 44,000 miles
The air bag cover is coming apart from the 1'oclock position to the 8 O'clock poistion. I've taken it to the local dealership and they want $700 to repalce the airbag which is attached to the cover. Why should I have to pay for a safety item that should still be covered.

- Clarksville, TN, USA

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problem #5

Dec 132016

2500 4WD 6-cyl Diesel

  • 101,000 miles
Began having electrical problems. The most serious, while driving after dark, the headlights went out. Airbag light indicator goes on intermittently. Radio goes dead. Replaced headlight bulbs and had tipm flashed but occurred again.

- Stuart, FL, USA

problem #4

Sep 282016

2500

  • 30,567 miles

A D V E R T I S E M E N T S

Air bag warning light came on while driving the vehicle. No accidents or any unusual conditions. It just came on while driving on a local city street.

- Austin, TX, USA

problem #3

Feb 092016

2500 6-cyl Diesel

  • 71,994 miles
The contact owns a 2012 Ram 2500. While driving approximately 55 mph, the brakes failed when the brake pedal was depressed. As a result, the contact's vehicle crashed into the other vehicle. The air bags failed to deploy. The contact stated that the seat belt failed to secure the driver. The contact sustained neck and lower back injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot and a collision center where the vehicle was repaired for the body damage. The manufacturer was notified of the failure. The approximate failure mileage was 71,994...updated 12/11/17

- Jasper, TX, USA

problem #2

Jan 232016

2500 8-cyl

  • Automatic transmission
  • 30,800 miles
The contact owns a 2012 Ram 2500. The contact stated that when the vehicle was started, the air bag warning indicator illuminated. The failure recurred each time the vehicle was driven. The vehicle was taken to the dealer and was diagnosed that the drivers side door air bag needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,800. Updated 05/17/16

- Anchorage, AK, USA

problem #1

Dec 152015

2500

  • miles
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V459000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Pflugerville, TX, USA

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