2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,080 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ram 2500 body / paint problems

body / paint problem

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2013 Ram 2500 Owner Comments

problem #3

Oct 212020

2500

  • 58,241 miles

A D V E R T I S E M E N T S

Door locks not operating properly with key fob, door panel control or keyless touch entry mechanisms. Started as intermittent issue but is now hard failure...problem manifests with following symptom: Using any lock/unlock mode only the drivers door and tailgate lock/unlock, whereas the front passenger door and two rear doors do not lock or unlock with any available mechanism...additionally, the front passenger door and two rear doors do not lock with the speed actuated locking mechanism either. This is a significant safety issue and has been brought up in several owners forums.

- Prescott Valley, AZ, USA

problem #2

Apr 012019

2500

  • 84,000 miles
The contact owns a 2013 Ram 2500. While the vehicle was undergoing routine maintenance, the independent mechanic noticed that the track bar was cracked. There were no warning indicators illuminated. The vehicle was towed to autonation Chrysler Dodge Jeep Ram roseville (200 automall dr, roseville, ca 95661, (916) 467-8055). The dealer stated that they were not able to assist because the lift kit installed on the vehicle caused stress to the track bar. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 84,000.

- Roseville, CA, USA

problem #1

Aug 082017

2500

  • 20,000 miles
My vehicle has a ratcheting sound that comes from somewhere in the left front corner of the truck when a pothole or dip is driven over at highway speeds. I am unable to tell if this is caused by the braking system, suspension or steering mechanism. I can clearly feel the ratcheting vibrations in on the steering wheel making me believe it is part of steering or suspension. This has been going on in this truck for at least 4 years now and it seems to be getting worse over time. I have taken this truck into multiple dealers to resolve this issue, while both in warranty and out of warranty. The dealers are able to reproduce the noise but unable to find the cause and correct it. This has been an ongoing issue and I am concerned about the safety aspect. Most recently the dealer that I bought it from told me that I should just trade it in for a new one and that the people that test drive the the truck one wouldn't be able to find the issue and I would get the most money now. Seemed very shady to me. I have a complete and up to date service history on this truck and have had lots of issues with it but this one has to be the most annoying. That and the drivers side door mirror that seems to be badly engineered and being unable to see out of it while driving because of the rough ride.

- Beebe, AR, USA

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