Check engine light came January 14th,2014, took truck in for service and was told part would not be in until Jan 27,finally arrived February7. Took truck in to get part replaced on the 27th, pickup same day, drove 10 miles only for engine light to come on and returned to dealership. Truck sat there until the 26th waiting for replacement part, changed same day, was told they wanted to drive it for the day to make sure problem was corrected, it was not.
Now I'm being told they have spoken with engineers in Detroit and they need to replace wiring harness for tank gauge, Chrysler could not say when part would be available. I have not driven truck in 3 weeks and it has been at dealership for 2 weeks, with no idea when it will be fixed.
A D V E R T I S E M E N T S
Check engine light came January 14th,2014, took truck in for service and was told part would not be in until Jan 27,finally arrived February7. Took truck in to get part replaced on the 27th, pickup same day, drove 10 miles only for engine light to come on and returned to dealership. Truck sat there until the 26th waiting for replacement part, changed same day, was told they wanted to drive it for the day to make sure problem was corrected, it was not.
Now I'm being told they have spoken with engineers in Detroit and they need to replace wiring harness for tank gauge, Chrysler could not say when part would be available. I have not driven truck in 3 weeks and it has been at dealership for 2 weeks, with no idea when it will be fixed.
- Douglas L., Trevor, WI, US