10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
35,100 miles
Total Complaints:
7 complaints

Most Common Solutions:

  1. not sure (7 reports)
2013 Ram 2500 steering problems

steering problem

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2013 Ram 2500 Owner Comments

problem #7

Feb 022017

2500 Laramie 5.7L Hemi

  • Automatic transmission
  • 36,000 miles

A D V E R T I S E M E N T S

Local dealer has had my truck for over 3 weeks. Chrysler is not telling me anything so far other than the dealer is working on it. It hasn't moved from it's spot at the dealer since it was dropped off. Dealer service rep told me face to face it was in the shop right now and they are working on it. I told her it was outside in the lot right where I left it. She then changed her line to they ware waiting for a part.

No offer for a loaner. Chrysler hasn't escalated anything in 3 weeks.

I am scared to drive the truck. I refuse to take my family on the highway. The death wobble is real and it's very serious. I already threw $2500 at the dealers first diagnosis of the problem. It did not do anything to fix the problem.

I'm sick of them trying to blame tire pressure or sticky calipers or marginal ball joints and out of balance tires.

It's a design problem Chrysler.

- John F., Salem, MA, US

problem #6

Sep 122017

2500 SLT 5.7L

  • Automatic transmission
  • 39,146 miles

Similar to other reported experiences. Traveling at 110kph, encountered a bump in the road (a bridge seam) that was angled and I believe the right tire hit before the left. The 'death wobble' happened immediately. I was pulling a trailer at the time and had to brake hard to get it to stop (down to about 30kph). There was a semi behind me as well and lucky for me we had a second lane that he was able to switch to. I steered into the shoulder as best I could until the wobble subsided. This was the second experience of the wobble for me on this truck, with the first occurring on a potholey road at lower speeds. This truck has only 63000 kms and everything seems tight (tie rods, wheels, pitman arm) but I have yet to get it to a dealer. Next week hopefully.

- cect, Kamloops, BC, Canada

problem #5

Feb 022017

2500 Laramie 5.7L Hemi

  • Automatic transmission
  • 37,000 miles

After spending nearly $1500 on suggested repairs that weren't covered by my 3rd party extended warranty that paid an additional $1800 toward covered parts, the truck did it again in under 2000 miles. Dodge Chrysler Fiat needs to acknowledge a problem with their supposedly fixed design. This site is wrong when it says it hasn't continued. It's a problem with my 2013 ram 2500 and it is very serious.

- John F., Salem, MA, US

problem #4

Nov 072016

2500 Laramie 5.7L Hemi

  • Automatic transmission
  • 33,875 miles

A D V E R T I S E M E N T S

OK, Death wobble on my 2013 2500 Mega cab. It only has 33850 on it and it scared the S#@! out of me. It vibrated so violently my vision was blurred. After searching on line most complaints were 2012 or older models. I owned an 06 Mega cab with over 130K and never experienced this problem. The 06 did have a recall on the tie rod and ends. Mine separated the night after the notification in a parking garage, no other damage occurred. The 06 was towed to the dealer and once the parts came in the new system was far more substantial than factory original. Never any other issues.

Back to the 2013, what the heck is the solution? I don't ever want to go through that again and I'm thankful my family was not with me. Is there an ongoing investigation with this? There should be. I drive an F350 at work and it has never had an issue. RAM needs to fix this before someone is injured or killed.

Update from Feb 4, 2017: Dealer found a sticky left front caliper that was covered under my extended warranty. They also found both upper and lower ball joints both sides to be within specs but marginal. The outcome was they convinced my warranty company to cover both side ball joints and the caliper. What wasn't covered was the road force wheel balance, the new front brake discs and pads that replaced ones that were still about 80% . I'm out nearly $1200 not including the parts and work covered by my warranty.

Bottom line is it did the same thing 2000 miles later. None of the 3000$ dollars worth of work solved the problem and Chrysler is in it for $0. They don't acknowledge a problem but are blaming it on incorrect tire pressures and unneeded expensive wheel balance issues. The steering wheel is dead steady until bump initiated death wobble starts. This problem is not corrected by Chrysler and I hesitate to let my wallet or warranty company pay for any more "fixes".

- John F., Salem, MA, US

problem #3

Jan 042016

2500 SL Cummins

  • Automatic transmission
  • 53,012 miles

At 25,598 Miles I experienced my first shock of "death wobble" going 65 MPH in rush hour traffic hauling a box trailer. The truck shook so violently I thought the tires were going to break off the front end. Luckily I was in the left lane and was able to pull the truck over to a stop. This is a serious and potentially deadly problem. The dealership(Christopher's Dodge World, Golden, CO.) service guy laughingly described it as "oh you got the death wobble" I didn't find it amusing and let him know it. I've had this truck in the dealerships shop I bought the truck from 6 times for the same problem and the new service director told me to my face there isn't a fix, it will always come back, you'll just never know when. And that I'm "lucky" it only happens a couple times a year. He told me my truck had a double steering dampener and that they would put a single dampener on it because it would be more solid. When I picked it up it still had the double dampener set up on it. Of course he was unavailable for me to talk to about it so I requested that he call me to explain. They wouldn't give me my paper work and he hasn't called me. I've been going to this dealership for 5 years and the turn over rate in the service dept has been 100% I always see new faces in there and I go there a lot. I've even had one of their service guy's complain in detail how messed up the dealership is and how the owner doesn't care about making the customers happy, his quote " I don't give a s##t about the complaints, I care about what you are billing!" He was telling me he is looking to move to a different dealership and of course he wasn't there the next time I went in. I'm just blown away that they are so reluctant to fix a warranty problem properly, I went to an off road shop where the guys bill their customers $100,000 + to beef up their trucks. They told me how to fix the problem with my little truck. I went to the service manager again and explained to him what they recommended. I told him they suggested to start with a steering arm stabilizer and a bigger track bar. The service manager shot me down immediately. So I ended up spending my own money ($336.00) on the steering arm stabilizer which should have been done by the dealership. Long story I know, I think it's time to consult an attorney! Any suggestions are welcome, thanks for reading.

- Chris M., Golden, CO, US

problem #2

Aug 252015

2500 5.7L

  • Automatic transmission
  • 16,500 miles

Truck at dealer now. Trying to say that they cannot reproduce the problem. Never, never, have I experienced anything like this. This was really scary!!! I will be trying to get them to buy the truck back. Would like to know if there are any class action suits that I could be a part of.

- jerryok, Panola, OK, US

problem #1

Jan 012015

2500 SLT 5.7L

  • Automatic transmission
  • 30,000 miles

The only info I see online about death wobble is ram trucks 2012 and prior however my 2013 has it.

- Matt M., New Braunfels, TX, US

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