This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 2500. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The local dealer was not contacted. The vehcile was not diagnosed nor repaired. The manufacturer was not contacted nor notified of the failure. The failure mileage was approximately 80,000.
Stop lamps, head lamps, exterior lighting, door locks. Repeatedly going out. Door locks and window no longer working. Recall P32 and N59 address these issues, however Chrysler states our manufacturing month is not within their recall dates. This has happened repeatedly since purchasing vehicle. We took it to a repair shop and they pulled up these recalls with our VIN from shopkeypro. All dates and mileage are approximate since this has happened repeatedly.
The truck was recalled and repaired or up dated as per recall notices. Then I started having trouble with my cruise control. My dealer checked the switch and fuse, they where ok. The tech said there is maybe something broke in the clock spring. I only have 29K on the truck. I think they may have broke something in one of the recall fixes. There seems to be other people with the same trouble. I don't think they fixing the recalls properly. Why should I pay for their guess work and/or sloppy work.
I was in a front end collision causing $20,000 dollars in damage and the air bags failed to go off. The front end was completely destroyed yet no air bag deployment. I was travelling about 35 mph and had very little time to brake. I hit the other vehicle broadside. I was on a 4 lane road and going straight when the accident occurred.
The contact owns a 2014 Dodge Ram 2500 towing a curt gooseneck hitch. The contact stated that the hitch became unhooked while driving in reverse at 3 mph. The vehicle hitch assemble crashed into the rear of the vehicle. The air bags did not deploy there were no injuries, fire or police report filed. The vehicle was taken to an independent mechanic the local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact believes the ball on the hitch assembly was undersized. The manufacturer was notified of the issue but no further assistance was provided. The failure mileage was unknown. The VIN was not available.
- Wast Canton, OH, USA
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The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign numbers: 15V460000 (seat belts, air bags), 15V459000 (air bags), 15V541000 (steering), and 17V302000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While the vehicle was parked on an incline, the contact closed the front passenger door and the passenger air bag and passenger seat air bag deployed without warning. Also, the passenger and driver side seat belt pretension locked and damaged the seat belts, rendering them inoperable. The contact took the vehicle to the lakeland Chrysler Dodge Jeep Ram dealer (2875 mall hill drive, lakeland, fl 33810; 863-687-2501) who stated that there were five recalls on the vehicle. The dealer stated that they would repair the vehicle per NHTSA campaign number: 15V460000 (seat belts, air bags), but not the collateral damages. The vehicle had not been repaired. The manufacturer was made aware of the issue and opened an investigation; however, the matter had not been resolved. The approximate failure mileage was 77,800. Parts distribution disconnect.
The contact owned a 2014 Ram 2500. While driving on a two lane road, another vehicle was in a crash and struck the rear passenger side of the contact's vehicle. The vehicle rolled over three times. The air bags did not deploy and the seat belt did not lock. A police report was filed. The contact was injured and transported to the hospital, treated, and released. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 39,000....updated 04/20/17
Takata recall. The contact owned a 2014 Ram 2500. The vehicle was repaired for NHTSA campaign number: 15V460000 (air bags). Months later, the front driver and passenger side air bags failed to deploy. While driving approximately 50 mph, the contact reached for the glove box, veered off the road, crashed into a guardrail, and stopped in a field. The curtain air bags and steering wheel air bags deployed with force and a substance emitted into the vehicle. The contact sustained injuries to the left arm, left shoulder, left side of the face, and bruises to the left eye. Medical treatment was received. A police report was filed. The vehicle was towed to a repair shop. The manufacturer was notified of the failure and indicated that they would respond within 48 hours. When the contact had not heard from the manufacturer, but they later sent an independent investigator to determine the cause of the failure. The contact was waiting for the results of the investigation. The vehicle was destroyed. The failure mileage was not available....updated 02/22/17 updated 7/6/18
Three active recalls on vehicle that dealer will not fix due to travel required. Vehicle is in remote alaskan village. Dealer wants us to ship the vehicle to anchorage at our cost. Cost to ship vehicle to and from village will cost us over $6000. Cost for dealer to fly a mechanic to village is about $600. Recalls are: NHTSA recall number: 15V-459 recall date: September 4, 2015 manufacturer recall number: R36 NHTSA recall number: 15V-460 recall date: August 21, 2015 manufacturer recall number: R23 NHTSA recall number: 15V-541 recall date: October 2, 2015 manufacturer recall number: R46 local dealer is: Anchorage Chrysler Dodge 2601 E. 5th avenue anchorage, ak 99501
The contact owned a 2014 Ram 2500. While driving 40 mph, the contact crashed into a ditch to avoid hitting a deer. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, face, abdomen, and back. Medical attention was required. The vehicle was destroyed and towed to a Dodge dealer. The manufacturer was not made aware of the issue. The failure mileage was 43,500.
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign numbers: 15V541000 (steering), 15V461000 (equipment), 15V459000 (air bags), and 15V460000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags and seat belts), 15V459000 (air bags), and 15V541000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available.
The contact owns a 2014 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags), 15V459000 (air bags), and 15V541000 (steering); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2014 Dodge Ram 2500. The contact received notices for NHTSA campaign numbers: 15V460000 (air bags), 15V459000 (air bags), and 15V541000 (air bags), but that the parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 02/12/16 the consumer stated the vehicle was repaired.
Service airbag system light comes on constantly. I have taken it to the dealer and they cannot find an issue. It is not only annoying, but flat out scares me to think that the airbags could inadvertently deploy, or fail when needed. There is no recall on the vehicle, nor can the dealer make heads or tails of the issue.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA