This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Dodge Ram 2500. After parking and exiting the vehicle, it started to roll away independently and crashed into another vehicle. A police report was not filed and no injuries were sustained. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,000. The VIN was not available.
Vehicle is automatic transmission with optional up or down manual shifting on the shifting column. When driving and in 6th gear, if you hit the down shift on the shifting column, it will drop 6 gears - into first gear causing the truck to rev engine at 7000rpms which is hard on the drive line and is a safety hazard. I've contacted Dodge and the local dealerships - jones junction (bel air, md) and len stoler (westminster, md). I have been told this is the "correct characteristics of the truck". this is dangerous, its like slamming the rear brakes on. Its like driving your vehicle and throwing it in 1st gear. There should be some type of system override that would not allow this to happen. This can cause a serious accident if it does this on wet or slippery roads, and not to mention tear up the transmission in the truck.
- Finksburg, MD, USA
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- San Juan Campistrano, CA, USA