This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was placed in park on a slight incline and engine turned off. Vehicle began to roll backwards as I exited. The truck indicated that it was in park, but no parking brake engaged. If I had exited completely and left the vehicle, it could have rolled and caused serious injury. The truck was taken to the dealership and diagnosed with a loose/ missing retainer clip on the parking pawl.
This issue relates to code U010c -€œlost communication with turbo charger supercharger A-€. When the engine brake is turned on the engine brake can remain on during this malfunction and the vehicle loses power. If the fault code above occurs at highway speed and the engine brake was activated the engine brake can remain on even if the accelerator is pressed and the engine brake is manually turned off. This situation required me to quickly move to the shoulder and shut the engine off to reset the fault code. This has happened to me several times. My vehicle only has 34k miles but the warranty has expired. The turbo actuator tests ok until the engine is at operating temperature. The actuator electronic control malfunctions at normal engine operating temperature. The dealer wants to replace the entire turbo. There seems to be many aftermarket companies that make replacement actuators so I believe this is a common problem with Cummins turbo Diesel engines from 2012 to 2019 models.
The vehicle started shifting on it-€™s own while driving at different speeds shifts erratically in and out causing the esc light to come on when put on code reader messages come up as implausible error and lost communication to tcm and now I-€™ve lost communication to vgt and other components as well and cannot drive vehicle at all since 12/22/21 waiting for dealer to pick it up to assess problem but they told me couldn-€™t get to it till the January 19th 2022
Transmission bearing failure, resulting in total transmission loss. Bearing broke without warning while driving and sent metal pieces through the entire transmission. The transmission is currently being rebuild and the mechanic identified that the bearing was installed upside down during manufacturing and is what caused the transmission fail. The mechanic also found that another transmission rebuild shop had several transmissions of the same model with the same failure issue I experienced.
Transmission failure, this is due to a plastic fitting on the secondary filter that does not allow a correct tightening, over time the filter comes loose and slowly burns up the transmission resulting in very expensive repairs.
TRANSMISSION NEVER SHIFTED CORRECTLY FROM THE FIRST DAY I BOUGHT THIS TRUCK NEW. DRAG LINK FEEL APART WHILE MAKING A LEFT TURN. THIS HAS BEEN REPLACED. THE TRANSMISSION HAS HAD A NEW TORQUE CONVERTER REPLACED BUT STILL NEVER SOLVED ALL THE PROBLEMS. NOW THE "F"[XXX] SOLENOID NEEDS REPLACEMENT SHIFTING INTO 4TH GEAR WHILE ON HIGHWAY AT 70 MPH. THIS HAPPENS VARIOUS TIMES. JUST AT THE HIGHER SPEEDS ABOVE 50 MPH. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Ram 2500. The contact stated that while driving at various speeds, the vehicle jerked as the vehicle shifted to 4th gear. The contact stated that the RPM revved in manual shift mode. The contact managed to veer to the shoulder of the road turned the vehicle off and back on which resumed back to normal. The check engine warning light was illuminated. The vehicle was taken to miller's Chrysler Dodge Jeep Ram (48 kelly island rd, martinsburg, wv 25401, (888) 373-4929) where it was diagnosed and determined that the shifter solenoid valve was faulty and needed to be replaced. The vehicle was not repaired. The failure recurred intermittently. The contact referenced NHTSA campaign number: 17V821000 (power train) as a possible solution to the failure however, the VIN was included. The manufacturer was notified of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 160,000.
The contact owns a 2015 Ram 2500. The contact stated that the vehicle failed to shift into park. The contact stated that while driving at 40 mph approaching a stop sign, the brake pedal was depressed however, the vehicle failed to stop. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle. Additionally, the vehicle remained in fifth gear. The contact attempted to turn-off and restart the vehicle, however the vehicle failed to restart. The transmission warning light illuminated. The contact call elgin Chrysler Dodge Jeep Ram (1010 E Chicago St, elgin, il 60120, (847) 697-0900), and scheduled an appointment. The vehicle was towed to the dealer and was diagnosed that the parking brake ceased causing the failure. The vehicle was repaired however, the failure recurred. The vehicle was then taken to zeigler Chrysler Dodge Jeep Ram (208 w golf rd, schaumburg, il 60195) to be diagnosed. The contact was informed that an unknown part on the transmission failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that on another occasion, the vehicle remained in first gear. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000. The VIN was not available.
Vehicle was stationary on a city street. In park, motor not running, keys not in the ignition. Vehicle started to roll and crashed into a utility pole nearly breaking it in two. There was a recall performed in 2019 to prevent this from happening. A google search shows that the recall did not correct all the issues. I contacted fca, they sent an inspector out, I was told by the inspector([xxx]) via phone that the truck was a able to be shifted from park with the keys not in the ignition and without pressing the brake. It failed 2 out of the 15 or 20 times that he tried. I was later contacted by fca saying there was no fault on the manufacturer. They made no offer to repair the vehicle even after the inspectors report. The inspector told me that he would not put his findings in writing to me and that I wouldn't be allowed to have a copy of the report. He did say that if he was under oath he would tell a judge and jury what he stated to me. These trucks are not safe. These business practices are not acceptable. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Driving down hwy at 45 mph, truck abruptly shifted into and stuck in 4th gear. Research seems to reflect this is a common issue on these vehicles for past few years maybe need a recall on these parts causing the truck to go into what Dodge calls "limp mode". also the transmission dipstick tube snaps off where it brackets to bell housing, frequently at $77 a pop for tube it should last more than 3 years.
Truck transmission keeps getting stuck in 4th gear, shifting really hard when it happens and making loud noises., a loud pop and thump and sometimes a whine. Happens while in motion going about 55mph. Started back in Sept 2019 1 time. Happened again twice in a weeks time from end of Feb 2020 to begining of March 2020.
I recently experienced a problem with the ABS/traction control system on my 2015 Dodge Ram 2500 pickup. The truck only has 40,000 miles. First noticed the problem as I was going up hill on an exit ramp off the highway. The ABS/traction control started coming on occasionally at first for no apparent reason. I had my mechanic put the truck on his scanner to see if a code popped up. Nothing showed up as being wrong. Replaced the back tires on the truck and that didn't help. Took it to the dealer and they couldn't get a code to show up either. Chrysler had a service bulletin and the dealer re-programmed the computer on the truck. That didn't help. They finally diagnosed the problem as the outer tie rod being worn out causing the angle sensor and ABS to engage. I ended up paying $1,879.19 to get it fixed. The dealer admitted that there had been a recall with the drag link but refused to cover the repairs under the recall. I have never had a vehicle where the tie rods wore out after 40,000 miles. My understanding (even though I am not a mechanic) is that the drag link/suspension on Ram trucks is notorious for being a problem. I felt that Chrysler should have covered this since they knew about the problem with the drag links.
My complaint has to do with the approved fix for the V06 remedy on Dodge trucks. It is ridiculous to think that an approved fix is to do a solid weld on the jab nut that hold my front end together. That I can only get alignments on my truck if I go to the dealership, as they have been told how to set the alignment without having to break the weld. Please!!!! since they have welded this nut, the feel of the steering is worse than it was before that, all be it in a different way. Why would anyone think that this is a reasonable fix for a $60K vehicle? I am asking that you have Ram, go back to the drawing board and come up with something that is more reasonable and gives the consumer the confidence that things have been addressed properly. Because I do not feel any safer having had this stupid weld done, and being locked into the conditions just explained to me by fca us llc. Also, the dealership has been horrible to me. I have heard ten different things about this recall from them (parts are available, but move out the door quickly, your truck has already been fixed, they are still working on a fix, or they don't return calls, or they transfer you to a service manager in Texas when you live in Utah). This whole thing is such a big joke. Please take some time to determine if Ram is being held accountable for this flaw in their design. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Ram 2500. While driving 55 mph, the vehicle shifted into first gear on its own and the gear shifter warning indicator illuminated. In addition, when the contact attempted to reverse out of a parking lot, the gear would not shift into reverse and remained in park. The contact had to turn the vehicle off, pump the brake pedal, and restart the vehicle for the gear to shift into reverse. The contact took the vehicle to toliver Chrysler Dodge Jeep Ram & Fiat (1971 tx-31, corsicana, tx 75110, (903)-874-6548) to be diagnosed, but the cause of the failures was unknown. The vehicle was repaired, but the failures recurred. The manufacturer was not made aware of the failures. The failure mileage was 55,000.
Chrysler recall U30 for trans solenoid pack was not performed by this dealer. And after complaints to fca, us; they agreed with dealer. Dealer did not perform recall because bolts were rusted and told me I was responsible for the cost of the 15 bolts; cost $187. Cost of the same item online at wit transmission parts is $7.68.
On 8.20.18 my vehicle going 70mph on the freeway and then made a large sound. I then lost all steering and braking on the highway. I barely was able to pull off without getting hit. After sitting, smoke started coming out of from under my hood. After popping the hood, there were flames down in the engine. I poured the little amount of drinking water on the flames to douse them. The tow truck came and took us to the nearest Dodge dealer (crown Dodge in redding, California). They immediately noted it was likely due to recall T51, where the water pump overheats, breaks the belts, overheats the car and could cause an engine fire. This is exactly what happened. I tried to get this fixed with my local dealer months ago, but they didn't have the parts. I also never recieved any correspondence letters on the recall... I opened a ticket with Dodge directly, they are investigating. This was very dangerous as I could barely control my car at that speed, losing steering and braking.. scary, and then a fire!. ugh...
I do not know all of these recalls are issued and the dealers always say the have not been furnished the parts to fix them. There 3 active recalls on my Ram right that have been issued last year and early this year
Recall T79/NHTSA 17V=V-821. I keep getting recall notice from fca. But I take time off of work to take the vehicle to the dealer, wait all day, not hear anything, then finally return to the dealer to be told there is no remedy or no parts. I am not wasting any more of my time due to fca's incompetent engineers and dealers. They will now have to come to me to fix this recall, once they figure out how to fix it.
May 2016, after coming home from work, I parked my Ram in my driveway. The truck started to roll forward (slight decline) after I put into park. It went about 5 feet before I was able to reach in and push the emergency brake. This was not easy, as I am disabled from a brain tumor surgery at mskcc- causing balance, back, and hip nerve issues and use a cane. I thought it was user error. Fast forward to October 2017. My truck was parked 30 feet in front of my garage, in front of a utility pedestal 10 feet away. I went inside. Later that day, I came out and my truck had rolled, by itself, into the pedestal- denting the bumper in. I thought, my goodness, what if my 2 kids were outside playing? I called mopar directly right away and was told that it there are no recalls. I paid to have the bumper pulled out, but the passenger side fender has a small spot of rust where it crunched. I know it will spread from there. Now, I receive a letter from mopar saying that the truck can slip out of park on its own- recall T79. I do not feel safe with the truck. I love the Ram, but park on the side of the road for 7 months because of this. I will be satisfied if my truck is bought back and I buy a different one- and if not, I am sending this complaint and will be having my attorney commence a lawsuit. This can be a fatal issue and if my family gets injured, it will be a wrongful injury or worse. Please let me know how to proceed.
A D V E R T I S E M E N T S
- Temecula, CA, USA