This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Autonation usa phoenix (2625 w bell rd, phoenix, AZ 85023, (623) 432-1720) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called hill-kelly Dodge Chrysler Jeep Ram (6171 pensacola blvd, pensacola, fl 32505, (850) 972-2050) where it was confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lillian, AL, USA
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- Phoenix, AZ, USA