This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle set code C0020-01 ABS Control Module/ Hydraulic Control Unit failure. ABS system, Traction Control and cruise control does not work. Parts unavailable to fix issue leaving me with the choice or parking the vehicle or driving and u safe vehicle. This should have been a recall and Ram is doing nothing about it.
2017 RAM 2500 has known issue with Antilock Brake Unit Hydraulic Controller - This prevents brakes from operating correctly and traction control / speed control is disabled - Confirmed diagnosis with dealer - Vehicle has current Mopar Vehicle Protection (service plan) but part is unavailable to be ordered - RAM dealer stated vehicle does not pass state safety inspection. RAM Care case submitted. No accidents and 40k miles. This component failure can result in unsafe conditions while driving due to loss of control while stopping or in slippery conditions. Constant alert and lack of speed control can lead to driver fatigue.
My trucks ABS keeps cutting off, it-??s operation is intermittent. This also disables the cruise control and traction control. I have researched this on this year and it-??s a problem with many of doges trucks. The dealer has no fix for this safety issue.This is an on going issue that happens every time i drive the vehicle.
Cruise control quit working when towing my trailer with tractor loaded. Service antilock brake system and service electronic brake system messages and lights on dash showed. Would occur intermittently, then became more steady. Took to dealer today, 6/19/2023, and was told no part could be ordered to fix this. Dealer advised they do not have an answer/fix. May have by August 16. Seems a long time to wait for a brake system solution/fix.
- Versailles , KY, USA
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I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.
My dash will randomly start flashing the messages "service electronic braking system" and "service antilock brake system". Sometimes this happens as soon as I start the vehicle, other times it happens while driving down the road. Sometimes it seems as if a bump in the road will trigger the messages, others are random. When the messages are there, the traction control feature does not work. I do not know if the abs system will work or not as I have been lucky enough to not have to test that. Also, while the messages are present, the cruise control function will not work.
The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues
This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable"? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well??"
At 30,076 miles, I began to receive 2 warning notifications in the truck-€™s instrument panel: -€œService Electronic Braking System-€ and an amber ABS (Anti-lock Braking System) warning light. Both warnings include a loud audible warming when they illuminate, appear when driving the truck, but seem completely random in nature. Either or both notifications illuminate and the warning lights stay on for as little as a few seconds to as long as a minute. The frequency of the audible and visual warning lights is also random. On some driving trips, they may appear up to 6-7 times each minute. On other trips they may occur 2-3 times over several miles/minutes. driving/stopping on wet pavement could be problematic because the ABS, Cruise control, and built-in trailer brake controller ALL stop working when the warning lights come on. If hauling a very heavy trailer, and the trailer brake controller fails, then this could cause a fatal condition for not only the driver of the truck, but all those in the vicinity should a sudden slow down or stop be needed.
ABS Hydraulic unit and ABS Module failed at 72465 Causing cruise control and 4x4 to not work. Warning lights flash on off intermitting. ABS module is on back order for at least 90 days. Not a guarantee fix..
The truck went into -€œlimp mode-€ while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
General electrical failure of ABS and cruise control at 22, 275 miles. Had to replace both the hydraulic control unit (pump) and the electronic control unit. Intermittent warning lights while vehicle in motion and no ABS or curise control available.
After approximately 8K miles my 2017 Ram 2500 intermittently had the traction control light and ABS light illuminate. At first it would only temporarily flicker and chime, bventually the code/lights remained in the system. When this occurs cruise control is not available. I'm not sure if the ABS or traction control systems operate. After multiple visits to the dealership the issue was located and the ABS module and hydraulic motor control were replaced. Everything has operated properly until the last couple weeks, which is 2 years and 3 months later, with 19.8K miles. After starting the truck and letting off the brake the ABS/traction control lights flashed and then it didn't reoccur for several days. Then as time went on and bumpier roads were encountered it would happen more frequently, sometimes several times per minute. This felt exactly like what I had experienced previously. Then it was back to the dealer where the code was traced to C0020 - ABS pump motor control - general electrical failure. So again, the ABS module and hydraulic motor control needed replacement. After a handful of miles things are back to normal.
My 2017 Ram 2500 had 55K miles when I got a dashboard warning indicating that service of my electronic braking system was needed. I also got warning indicators for ABS and traction control. I had poor braking, no traction control and no cruise control when these warning lights were lit. The dealer diagnosed and replaced the ABS hydraulic control unit (hcu), costing me $750. My research reveals that this is a common problem with this truck at various levels of mileage, and Ram/fca has restricted the distribution of the hcus in recognition of this problem. Ram refuses to acknowledge that this is a product defect. I've owned many other brands of vehicles (BMW, Toyota, Honda), with varying levels of mileage, and none of them have every experienced a failure in ABS components. Ram/fca should acknowledge that these components have a manufacturer's defect and reimburse clients who paid to have the parts replaced.
The contact owns a 2017 Ram 2500. The contact stated that while her husband was driving at about 75 mph, on cruise control and accelerated to overtake another vehicle, the throttle stuck without warning. He managed to pull the vehicle to the side and putting it in neutral, and was able to stop the vehicle. The contact stated that too much pressure was put on the brakes and caused the front and rear brakes to burn amid heavy smoke. The vehicle was towed to the larry H. miller Jeep dealer (8525 lomas blvd ne, albuquerque, nm 87110) where it was diagnosed that oil was overfilled and got into the crankcase. The technician cleaned the crankcase, installed new rotors and brake pads. The contact was informed about the recall, NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) by an independent mechanic. The manufacturer was not made aware of the failure the vehicle was repaired except the cruse control. The failure mileage was 48,630.
The throttle is not responding. It is accelerating on its own. During regular driving the vehicle accelerates on its own. This happens at all speeds. And continued to accelerate during braking. In addition there are 2 potentially life threatening recalls on this vehicle that have no remedies.
On at 3 separate occasions, I have had the accelerator get stuck on what I believe is full throttle. Initially I thought it might be my floor mat, however it happened yesterday in a parking lot. So there was no reason for the peddle to get involved with the floor mat. I was accelerating, but obviously not to full throttle
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- Dayton, TX, USA