2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,522 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Ram 2500 suspension problems

suspension problem

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2017 Ram 2500 Owner Comments

problem #12

Jan 112021

2500

  • 66,000 miles

A D V E R T I S E M E N T S

Front passenger side underbody frame bolt & nut came out causing load noise and frame engine support shifted down 25mils and forward. Occurred in parking lot 5 mph going over speed bump. Requested dealership to check all other underbody torque setting.

- Chattanooga, TN, USA

problem #11

Nov 052019

2500

  • 53,304 miles
Unknowing ling had fca dealership perform recall 19V-021, drag link assembly. By the dealership conducting this it now makes my vehicle illegal for towing per the federal motor carrier safety regulation ss 393.209 (D) steering system. Universal joints and ball-and-socket joints shall not be worn, faulty or repaired by welding. The steering gear box shall not have loose or missing mounting bolts or cracks in the gear box or mounting brackets. The pitman arm on the steering gear output shaft shall not be loose. Steering wheels shall turn freely through the limit of travel in both directions. I have contacted the fca dealership and they will not replace the part that they have welded therefore making my vehicle illegal if inspected.

- Lake Elsinore, CA, USA

problem #10

Apr 012019

2500

  • 15,000 miles
The contact owns a 2017 Ram 2500. The contact stated that there was an unknown recall repair that required welding the alignment bars and nuts. The dealer who performed the repair was goldstein Chrysler Jeep Dodge Ram (968 new loudon rd, latham, NY 12110, (518) 785-4156). While the vehicle was receiving an alignment from an independent mechanic, the welding repair was discovered. The contact called the dealer back and was informed that they had to wait for another recall for the full repair. The contact was referred to the manufacturer. The manufacturer stated that they would not approve any more repairs and transferred the contact to NHTSA. The contact was concerned that if another alignment was needed, it would be hampered by the parts being welded. The failure mileage was 15,000.

- Albany, NY, USA

problem #9

Jul 202019

2500

  • 192,000 miles

A D V E R T I S E M E N T S

Had the Ram 3500 recal corrected with a spot weld at the don franklin somerset Kentucky dealer. It may be approved NHTSA but according to dot officers it is an illegal fix. Stated that it isnt approvec by the fmcsa. If I am shut down due to tnis spot weld, I will loose revenue in the thousands. If there is a permenent fix it needs to be done asap.

- East Bernstadt, KY, USA

problem #8

Jul 012019

2500 6-cyl Diesel

  • 66,000 miles
I took my 2017 Ram 2500 into the local dealer, urse Dodge, for a draglink recall. Ram's repair for draglink recall was to weld jam nuts. The welding of the jam nuts completely disabled the functionality of the link for purposes of proper alignment to the truck. I have talked to Ram customer care and the local dealer urse Dodge, both urse and Ram customer service claim that welding the is the recall repair as of now. Nowhere can I find any statements of a final and permanent repair coming. I noticed tire wear on my tires and took the truck for an alignment to ntb in bridgeport wv. (I have had my truck aligned there about every 5000 miles for the last year, or approximately 6 times in the last year. Truck currently has 67,000 miles on it.) on this occasion my truck was out of alignment but ntb could not adjust it because urse Dodge had welded the jam nuts. I called urse, and they made me an appointment to check my alignment. On Monday 7-1-2019 the mechanic at urse Dodge cut the welds from the jam nuts using a die grinder, cutting tool, aligned my truck, and then tightened the nuts without re-welding them. This in effect "un-repaired" my recall. My concern is, 1. the original welding and the heat and other reactions to the jam nuts have weakened and stressed the metal in both the jam nuts and the adjusting sleeve the nuts were welded to. 2. the cutting and removing the weld, with the heat and the physical damage involved in removing the weld, has further weakened and stressed the metal. 3. the draglink is not able to perform to it's original engineered design with this welded fix. 4. this "fix" will cost consumers hundreds of thousands of dollars over time replacing not only these altered draglinks, but tires that wear because of the inability to adjust the alignment to specifications. 5. this temporary repair compromises the safety of these vehicles.

- Shinnston, WV, USA

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problem #7

Jan 312019

2500

  • 35,771 miles
During a recall service of my Ram truck at local dealership I was told that the front right tire showed excessive wear on the outer layer. Bought, and got 4 new tires installed. Got alignment. Truck leans noticeable to the front right. Alignment person told that truck has a suspension problem.

- Del Rio, TX, USA

problem #6

Aug 152018

2500

  • 45,000 miles

A D V E R T I S E M E N T S

Front track bar bushings are wore out after less than 45000 miles. The front end makes a noise and shakes when you turn the wheel. This happens both stopped and at any speed.

- Wooster, OH, USA

problem #5

Aug 022018

2500

  • 15,000 miles
Vehicle was in for service and mechanic informed me of front tires are cupping significantly. They informed me this is not new for a new truck. Took the truck to Dodge they told me it is perfectly normal if you don't rotate tires enough. This is very inconsistent. I did rotate tires but within 5000 mile problem. Represents itself and tires have to be rebalance to off set uneven wear.

- Temple, TX, USA

problem #4

May 212018

2500

  • 17,000 miles
When in motion, the truck will suddenly break into a violent "death wobble". it has occurred at speeds anywhere between 40 and 75 and not always when a slight bump in the road it hit.

- Spearfish, SD, USA

problem #3

May 022018

2500

  • 70,000 miles
Front suspension, specifically steering system goes into a severe wobble or shimmy when a dip or pothole is driven over. The side to side wobble is so severe you have to come to a complete or near complete stop to get the truck to come out of it. I've had it to the Dodge dealer twice and a local suspension/alignment shop and they cannot locate the problem. Looking online this is exactly what's been described multiple times as the Dodge Ram "death wobble".

- Kokomo, IN, USA

problem #2

Mar 062017

2500 6-cyl Diesel

  • Automatic transmission
  • 326 miles
The contact owns a 2017 Ram 2500. While driving various speeds, the vehicle began to pull to the right without warning. The vehicle was taken to a local dealer (South county Ram in gilroy 455 automall drive, gilroy, ca 95020) where it was diagnosed that an alignment was needed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the caster failed and needed to be adjusted or a ball joint needed to be applied. The dealer stated that no known solution was available. The failure was persistent. The contact took the vehicle to two different dealers (1. South county Ram in gilroy 455 automall drive, gilroy, ca 95020 and 2. boardwalk Chrysler Dodge Jeep Ram, 1 bair island road, redwood city, ca 94063). The diagnostic results were the same at both dealers. The manufacturer was contacted. The VIN was invalid. The failure mileage was approximately 326. Updated 08/30/17

- Palo Alto, CA, USA

problem #1

Apr 192017

2500

  • 42,860 miles
Has vent for frount drive axel in wheel well he catches rainwater and get you into the front differential on four-wheel-drive says drive axle is not part of drivetrain and will not cover warranty all Dodge Ram four-wheel-drive's 2017 models will have the same problem enough water gets in the front differential it will burn up the gear needs to be corrected before somebody has a front in lock up and causes

- Salem, IN, USA

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