This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ram 2500. The contact stated that the navigation system was inoperable. The contact called the local dealer and was informed that the Sirius XM radio was needed for the Navigation system to be operable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 33,500. The VIN was not available.
2020 Dodge Ram 2500. Consumer writes in regards to defective gps navigation system. The consumer stated the gps would direct the vehicle under overpasses even though it shouldn't have as the camper it was towing was too large. The manufacturer was contacted and knew of the defect, but did not have a solution.
- Riverhead, NY, USA
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- Virginia Beach, VA, USA