Is your defective Ram 2500 actually a LEMON?

Find out in 30 SECONDS or less if it qualifies for a REFUND or a CASH SETTLEMENT.

TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining on the call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected.

Click a tab for more information.

Date Published
SEP 23, 2022
NHTSA TSB #
10226044
Find something helpful? Spread the word.

Become a Fan & Spread the Word