My driver was traveling at 80 mph in cruise control when he started to notice a vibration from the truck that was shaking the mirrors. He took the vehicle out of cruise control and started to decelerate. At approximately 70 mph a large bang was heard from beneath the vehicle and the front end of the truck was lifted off of the pavement. This caused the vehicle to be turned slightly sideways when it came back down into contact with the pavement while traveling at 70 mph! thankfully my driver was able to correct the vehicle straight but when he pushed on the brake pedal it went all the way to the floor. He was able to coast the vehicle to the side of the road and eventually bring it to a stop. Parts from the truck had been strewn down the interstate over approximately 200 yds. There was a vehicle traveling behind my driver at the time of the incident but luckily they were far enough behind that they were able to take evasive actions to avoid any flying debris. Thankfully there were no injuries or after incident accidents that occurred though I would attribute this to the alert and responsive driving of both my driver and the driver of the vehicle behind him. Had there been a vehicle directly behind or to the side of him there could have been a major accident possibly resulting in injuries or death. This vehicle was towed to a Dodge Ram dealer where we were informed that the front drive shaft was the part that failed. We were informed by dealer personnel that this drive shaft has a joint that is non-serviceable nor easily inspected and that this was the root cause of the failure. Other parts that were effected were the transfer case (the case was broken in two pieces and the internals were blown out), transmission cracked beyond repair, brake lines had been severed, fuel lines had been severed and a hole was punched through the cab bottom into the passenger area.

- Salt Lake City, UT, USA

2012 Dodge Ram 3500. Consumer writes in regards to tie rod assembly recall issues. The consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.

- Keno, OR, USA

Traveling close to max legal highway speed for the interstate highway I was traveling on. Felt and sounded like two front tires blew and was traveling on the rims (sparks and sounds and responsiveness on vehicle). Pulled over to the shoulder and discovered that the front driveline going into the front differential had separated. It was still attached to the transfer case in the rear. The universal joint and approximately one foot of drive shaft was cherry red. Bearing race was found on side of road and had started a small fire (was put out by driver). Apparent damage to the vehicle was a gouge out of transmission housing (less than an inch at a join bolt), slight dent in transmission pan, torn (~2") tear in differential where drive shaft enters front differential. Drive shaft and what is left of front bearing are free to turn by hand. Differential fluid (assumed) was covering most surfaces on undercarriage of vehicle. Up to accident all appeared normal except for a slight intermittent increase in engine RPM (200-300 RPM) about 5 miles prior, once while climbing a hill eastbound out of spokane on interstate, and just before failure of vehicle. Vehicle and both recovered parts at Dodge dealership in kennewick wa. Incident reported to Dodge. Damage to highway observed to be a gouge (2-3' long approx 2" max deep) out of paved shoulder of interstate. Traffic to heavy to safely check roadway, but no apparent damage observable by driver from shoulder of road.

- Richland, WA, USA

The contact owns a 2012 Dodge Ram 3500. The contact stated that while reversing, the passenger's side tie rod failed. The contact mentioned that the driver's side tie rod failed on another occasion and that the failure was experienced multiple times. The vehicle was taken to the dealer who replaced the steering shaft and gear box. The contact was informed that the castor had failed which caused his tires to wear prematurely. The contact then stated that there was a small gap between the windshield and the frame and the differential was leaking. The failure mileage was 7,000.

- Runaway Bay, TX, USA