This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the price.$11,314.32. I have a trucking company so I bought the part for $1409.71 and my diesel mechanic did the repairs for a fraction of the cost. Then I get a letter in the mail from FCA US LLC Customer Center Reimbursement, for this same problem BUT on my 2015 Ram 3C63R3EL4FG523122. My issue is this it's the same part, for the 2013 and 2015 Ram Pickup truck 3500. It should have been a recall not an extended warranty for all the vehicle years that this part is in their trucks. Someone is going to get hurt. The Customer Center declined the reimbursement and to even discuss the situation they hung up on me for the representative told me I was wasting his time and he had other calls to take.
The trucks body control module is faulty causing only the drivers electric door locks to lock making the child safety locks in operable. By doing online research this appears to be a common problem with these trucks and can pose a major safety issue for children in the back seats.
Our truck has started shaking violently, seemingly randomly, at freeway speeds (has only occurred at 50+mph). The steering wheel and the whole truck begins violently shake and becomes nearly uncontrollable while driving at freeway speeds- it happens instantaneously and without warning! you have to slow down to less than 20mph, or completely stop and then restart and it goes away. The last time is occurred, March 17 2018, I was driving and nearly lost control of the truck when is started shaking, I was lucky that traffic was light and no one was in the lane to my left so I was able to pull over safely without hitting someone. It also does not happen every time you drive it, so as of right now, it is very random, but it has happened at least 5 times in the last 2 months, and we only drive our truck 1 or 2 days a week. We are fearful to drive our truck, and there is no known fix for this problem. We have new tires, a recent front end alignment, and the truck is completely stock. We had the vehicle evaluated by an automotive repair shop today, and they could find nothing loose or broken. I can send a video in of this problem if you would like. There are other videos already out there with this problem as well.
On June 1, 2013, I was driving the Dodge Ram 3500 at highway speed (approx. 60 mph) when the steering completely locked up and 4-way emergency flashers failed. I drifted to the side of the highway and came to a stop. I immediately called roadside assistance. My phone log shows this call started at 8:40am and lasted 9 minutes. During the call, Washington department of transportation incident response stopped at the scene and neither of us realized the extent of the problem and wa dot left the scene. Near the end of the call, I noticed smoke pouring from under the hood and exited the vehicle. At that time, I noticed burning material on the ground under the truck's engine. I hung up with roadside assistance and called 911 at 8:49am. At that time, at least 4 law enforcement, 2 fire engines, and wa dot arrived on scene and shut down the entire state highway due to the size of the fire. One lane of the highway was reopened just before 9:20am. When I left the scene, the fire department was still actively working to control the blaze and had cut open the truck's hood to better access the fire. After the fire, I re-read the recall notice for the vehicle's alternator and believe this probably caused the near-crash and fire.
When driving down the road at 75 mph and you start climbing a hill or going down a hill the vehicle will start to shake and vibrate as if something is not aligned, I have have my trucks tires balanced rotated and all aligned and the problem still occurs. I took it when and described it to the dealer and they told me it must have been something to do with the service light on. They fixed the service light but the shaking when climbing up a hill or going down a hill is still there.
A D V E R T I S E M E N T S
- Lansing, IL, USA