This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Low engine RPM throttle response from dead stop or rolling pace (5-35 mph) experiences 3-5 second lag before engine responds and accelerates. This has caused numerous close calls when turning in front of oncoming traffic on clear road conditions. To compensate, my driving habits have resorted to "power brake" the vehicle to increase engine RPM's in order to accelerate and clear oncoming traffic. I have owned/driven 3/4 & 1 ton cummins diesel vehicles prior to my 2014 model with no similar issues. When towing, the issue is much less noticeable. At this point I am ready to sell and buy another brand due to safety concerns. My wife does not feel safe driving or riding in the vehicle and is concerned that I Transport our kids to and from school daily in the vehicle. Online research indicates this is a common issue with this model/year group and has coined the condition as "dead pedal". it seems that this dead pedal condition continues to worsen with my vehicle the more it is driven. Not sure what next steps are here, I explained my experiences to multiple service techs and larry H miller Dodge in sandy ut, where I have the vehicle serviced... it was the "first time they had heard of it" response each time. No help to be found at the dealership. Not sure where else to turn for help with my ~$60K vehicle that myself and family don't feel safe driving.
There is an absolute dangerous amount of "dead pedal" build into the ECM tuning on the 2011 and up cummins trucks with the 6.7 diesel. Trying to pull out onto the highway or pass someon is downright dangerous. You can put the pedal to the floor and the truck just cuts out and goes nowhere for up to 5 seconds completely losing momentum. Something needs to be done about this I am not the only person with this complaint.
The contact owns a 2014 Ram 3500. The contact stated that while driving at 20 mph in rainy weather, the rear passenger side of the roof started to leak. The vehicle was taken to a dealer where it was diagnosed that the third lighthouse needed to be replaced. It was unknown if the vehicle was repaired. In addition, the contact stated that while driving at 30 mph, the vehicle would jerk violently. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Nov 11 2015 my truck flipped during a left hand turn while pulling a 3 car hauler with 2 cars on trailer I was about 25000lbs gross plus or minus 1000lbs. I was on my way to truck stop for fuel when accident happened. My truck has an automatic transmission and the month before was having shifting issues on level ground so I took to dealership for free factory repair/ reprogram transmission have all documents. Nearly 10,000 miles later / 1 month turning and now my truck is on its side my guess is it downshifted and puh pow over it went.
The contact owns a 2014 Dodge Ram 3500. The contact stated that the vehicle failed to shift gears. In addition, the tpm and A/C failed to function properly, and an abnormal noise could be heard from the vehicle. The check engine warning indicator had illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired however the failure recurred. The manufacturer was notified of the failure. The failure mileage was 30,000.
- Houston, TX, USA
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There is a sometimes significant delay in response when pressing accelerator pedal and actual acceleration of the vehicle. This makes it difficult to judge merges into traffic or when making turns from a stop into traffic. The delay could be related to the turbo charger spinning up, but it does lead to a dangerous condition. This is particularly noticeable when the vehicle is cold. I did not notice such a perceptible delay in acceleration when driving an older model diesel pickup also made by Dodge Ram.
Anytime I have to take my foot off the accelerator pedal causing the truck to coast a bit, and then depressing the accelerator pedal back down in an effort to speed up, there is a 2 to 4 second pause before the truck even starts to accelerate. This issue changes in delay time depending on the current speed your coasting at. The 25 to 45 mph range seems to create the longest delay. In two instances, traveling at around 35 mph, I depressed the accelerator pedal twice within a second of each other (in an effort to time my acceleration with the traffic) and the truck actually stalled out darn near killing me. Since then I have learned that if I keep the truck from coasting when I'm trying to merge (a little accelerator with some brake at the same time) which keeps the powertrain engaged, eliminates the acceleration delay. Not good for my brakes though, and not always able to accomplish. My hope is that someone will do something about this before a serious injury occurs.
Has severe dead pedal. If I have to let off the gas pedal for a second to merge into traffic then give it gas again it falls on it's face and doesn't move or do anything at all for up to 5 seconds. Has almost caused 4 crashes.
I get a bad vibration around 76-86 mph. I originally bought a 2013 dually longhorn diesel, brought back 5 times to dealer and could not fix vibration issue, now having same issue with this truck, 70K should not be having to deal with this same thing again. I lost work, personal time and all aggravation with 2013 and now 2014 same issue. Something is wrong with these truck with the vibration issue and need to be corrected, it's going to vibrate itself apart and getting rattle noises when I drive beside the fact that it's shaking my guts apart. I've already went thru one set of rear tires and now having to put another set on at 28K. Something is wrong!!!
When driving downhill the engine brake works intermittently and the transmission sometimes goes into neutral. When in neutral you have to increase the engine RPM's by at least 1000 to get the transmission to go back into gear. Technicians tell me something is strange but they all say Chrysler back East somewhere says all is normal and that is all they can do.
The contact owns a 2014 Dodge Ram 3500. While driving at approximately 30 mph, the accelerator pedal was depressed but the vehicle did not accelerate. The failure recurred numerous times. The vehicle was taken to a dealer where the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 400. Updated 12/01/15 updated 11/13/2017
I bought a brand new 2013 Ram laramie longhorn 1 ton 4X4 truck with the aisin transmission in July 2013. The truck would buck/jerk. It went back to the dealer numerous times. Each time I was told that there was a "software update, " that might fix the problem. After numerous updates & no fix, the dealer consulted w/ the engineers at Ram, in which it was advised for the dealer to try & replace the torq converter. The torq converter did not fix the problem. The truck was not safe to drive. I hired a lemon law attorney & Chrysler bought the truck back & gave me a 2014 laramie longhorn 3500. On November 21, 2014 I picked up the new truck. On November 27th, 2014 while driving thru town at approx 40mph & the truck started the same bucking/jerking. I took the truck back to the local dealership (hatch motor company in snowflake, AZ) on December 3, 2014. The tech was able to drive the truck & duplicate the bucking/jerking. The service manager called Ram & was advised this is a "normal driving condition." The truck then sat at the dealer for 12 days while the Chrysler regional rep/manager, [xxx] came out & drove my truck & was able to duplicate the bucking/jerking. The rep also drove a 2015 truck on the dealers lot along w/ 3 others & they all have the same bucking/jerking problem. So at this time Chrysler is telling me that it is a "normal driving condition" for their trucks to buck/jerk at speeds less than approx 45mph or less. They consider 45mph an "abnormal driving condition" making the bucking/jerking a "normal driving condition." I have this stated in writing on my service invoice & would be happy to provide this to you. What I want is some sort of resolution. I'm stuck with a $60K truck that I cant safely drive. Its not safe to have a truck "bucking/jerking" especially while driving thru traffic in which you're always driving less than 45mph. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
As I picked up my new 2014 Dodge Ram 3500 6.4, I noticed a rattle coming from in or under the dash board. I also noticed my cruise control would not work and traction light stayed on. The rattle only occurs when I am stepping on the gas and going over rough roads, I let off the gas and the rattle stops. I took it to my dealer ( dick poe Dodge, el paso, tx. ) and they found nothing with the rattle, they fixed the other issues. They heard the rattle but said they could not pin point it, they felt it might be the throttle pedal it self, but Dodge would not let them swap it out unless they were 100% sure that was the issue. So here I am still driving with the rattle. I did offer to pay for the part and my adviser said he would not allow that only cause he was not 100% sure it would fix the issue. Understand the service dept did all they could to help me, it was Dodge that tied their hands.
While under attempted hard acceleration, the gas pedal becomes unresponsive for several moments. Several times, this almost caused an accident while performing evasive maneuvers to avoid getting hit..
When attempting to cross multiple lane divide highway while synchronizing the timing of the crossing I had to let up and then depress accelerator pedal and got no response from throttle... the classic dead pedal response. It can be avoided but someone unfamiliar with the vehicle can get seriously hurt/killed by not understanding the dead pedal lag and those situations where it occurs... this must be fixed.
I was attempting to pass a slow moving vehicle. I was traveling around 35mph at the time. Right before I went to overtake the vehicle I had to let off the accelerator. When the passing lane was clear I gave the truck the throttle needed to pass the slow car, but it was a good 3-4 seconds after pushing the accelerator before the truck responded at all. This was not turbo lag, it was simply the truck did not respond to my input when needed. I have had this happen also when trying to merge into traffic or pull out onto a busy street. It is dangerous.
I have had an ongoing problem with throttle response since new. There is a 1-2 second lag when attempting to enter traffic and when trying to pass another vehicle. This problem affects numerous asian equipped transmissions in the Dodge diesel trucks and many owners are having the same problem with no resolution offered from the dealerships or Chrysler Corp. It is very dangerous because you are attempting to accelerate with safety but have to account for a lag in performance. It also does not occur on all trucks so equipped and vehicles equipped with the asian prior to 2014. I have found it necessary to abort my attempt to enter traffic due to this lag in response and was nearly hit from the rear because another stopped vehicle thought I was leaving my position. Hopefully this problem can be resolved with a computer reflash but so far, Chrysler is not interested in a fix.
While leaving the lot I go to accelrate and the truck slowly increases speed and then starts to move. This happens all the time and I took the truck into the dealership and they stated this is Chrysler torque management system. This system has almost caused me to get into a wreck twice. I know of one friend who has gotten into a wreck. I researched this issue and sure enough there are hundreds of members on Dodge and cummins forums complaining of this issue and Chrysler will not do anything about it. Here is a link to some threads. www.cumminsforum.com/forum/2013-general-discussion/1193537-quick-rant.htmlwww.cumminsforum.com/forum/2013-general-discussion/1179305-dead-pedal.html please make Chrysler do something about this.
A D V E R T I S E M E N T S
- Riverton, UT, USA