This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- Steering linkage jam broke while driving. Not sure if available truck is at dealership - I was unable to steer the vehicle while driving. I could have died and killed multiple people if a car crash had occurred - Dealer has acknowledged they inspected the part but did not perform the recall as it was not cracked. This is not the remedy listed on the NHTSA. - No warning lamps or symptoms
The contact owns a 2014 RAM 3500. The contact stated that while driving at 35 MPH, the front end of the vehicle started shaking uncontrollably. There were no warning lights illuminated. The contact stated that as he released the accelerator pedal, the brake exhaust turbo engaged, then he depressed the brake pedal. The contact veered to the side of the road, inspected the vehicle, and noticed that the front support track bar bracket was fractured at the A-frame. The contact became aware that the VIN was included in NHTSA Campaign Number: 15V541000 (Steering) before he owned the vehicle; however, the recall repair was not completed at that time because the vehicle had been lifted. The contact stated that the recall repair had been marked as complete though it was not. The manufacturer was notified of the failure and advised the contact that the recall history showed that a reinforcement bracket was not installed over the front track bar bracket; therefore, the recall was not completed. The contact stated that he used a strap and tied the front end of the vehicle and then drove to the dealer that was 1.2 miles away. The dealer diagnosed that the front support track bar bracket was fractured. The dealer informed the contact that the recall repair could not be complete because the previous owner had lifted the vehicle. The dealer submitted a report to the manufacturer stating the recall repair for NHTSA Campaign Number: 15V541000 (Steering) was incomplete because the vehicle had been lifted. The manufacturer updated the recall repair from "Completed" to "Inspected" in the vehicle recall history. The contact drove the vehicle to his hotel. The vehicle was towed to the contact's residence in Florida. The contact stated that the recall repair was not completed on Power Wagon vehicles or vehicles that were lifted by the owners. The vehicle was not repaired. The failure mileage was approximately 60,000.
Drag link fix, spot welded, now it costs more to have them cut welds and alignment ft end at consumers expense, this was a recall fix that costs the consumer I think this should be on manufacturer, and not the consumer
The contact owns a 2014 Ram 3500. The contact initially received a recall notice for NHTSA campaign number: 15V541000 (steering). The contact took the vehicle to Arizona motors snowflake Dodge (870 main St, snowflake, AZ 85937, (928) 536-7234) for the recall repair. Afterwards, while driving 35 mph, the steering column made a popping noise without warning while steering the vehicle. The contact took the vehicle back to the dealer where they performed another repair. Despite the multiple remedies performed on the vehicle, the failure persisted. The manufacturer was notified of the failure and did not assist. The vehicle was not repaired. The failure mileage was 27,208.
The bearing brackets that hold the fan clutch on explode sending the fans into the radiator. When this occurs you have limited brakes and steering. This is not first one to do this to me. This time the truck caught fire because of how hot the parts were. All of the fail on the cummins engine. Each time has been around 65mph. The shops laugh about it being another when you tow it in. Thanks richie
- Cleveland, TX, USA
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The contact owns a 2014 Ram 3500. While the vehicle was in reverse, a pop sound occurred under the front of the vehicle and the contact lost control of the steering. The contact noticed that the steering rod was detached. The vehicle was towed to the contact's residence and was later taken to southland Dodge Chrysler Jeep Ram Fiat (located at 6161 w park ave, houma, la 70364, (985) 303-1589) where it was diagnosed that the steering rod failed and needed to be replaced. The vehicle was not repaired because the part was not available. The manufacturer was notified and provided case number: 58393140. The approximate failure mileage was 78,000.
I have received recall notice concerning the drag link. The recall says that this defective part could cause an crash. I have called Chrysler who says that there is at this time no fix. I called several dealerships and one said there is no fix and the other states that the fix is to weld the part. Welding this part does not allow me to have to replace the tie rod ends each time to adjust the front end alignment. It may be that this vehicle was sold to me knowing that there was a problem since the recalls were for previous years. Chrysler says they are only fixing the 2017 and 2018 years. I have a 2014 3500 and a 2015 3500. We inspected and found the nut to be very loose. Your website says that there is a fix of replacing the drag link. Chrysler disagrees. Who's right?
I have had this truck inspected several times due to the steering bracket weld failures as per the recalls. I was recently at the metroplex Dodge on denton dr. By love filed airport in dallas and on my way home I heard a rubbing noise coming from the front passenger side wheel I noticed the wheel well cover was loose and was rubbing against the tire. Upon further inspection I noticed the welds on the spring perch bracket which is welded on the fram rails had broken off and and pushed the plastic wheel cover off. The spring perch bent upward and the spring is about to come off. Had the spring perch bracket broken off from the remaining weld wouldn of caused a roll over. One of the recalls mentioned some steering components may have welds with insufficient Fusion which causes the welds to break right off. This has happened on my truck. I was very lucky I noticed the weld break and stopped using the truck. This additional failure has to mentioned on any future recalls to prevent future accidents.
The contact owns a 2014 Ram 3500. The contact received notification of NHTSA campaign numbers: 17V821000 (power train), 17V562000 (engine and engine cooling), and 17V541000 (steering). The dealer (Texas Dodge, 7800 I-40 frontage rd, amarillo, tx 79106, 806-353-6343) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
At 65 mph or more, when any deviation in road occurs truck will bounce all over road and will be unable to control until speed is lowered to 35 mph. Death wobble. This has happened several times.
There was a recall on the track bar bracket in 2016. The dealership did not fix it then when we thought they did, and cleared it out of the recall system as if it was fixed. The bracket broke in 2018 and the dealership refuses to fix it because the truck has an aftermarket lift. Chrysler will not help either due to the lift. We bought the truck this way, and have no way to take the lift off as they are requesting. We want the recalled part fixed. The truck has had a death wobble since we purchased it due to this bracket. When it was still doing it after we took it to the dealership in 2016, we contacted them and they told us they didn't know why it would still be doing it. After it broke while we were driving on the highway, we realized the original bracket was still on the truck. When we called the dealership they admitted to only doing a visual inspection and not changing the bracket in 2016. We took it back to them and they are now refusing to fix it because of the lift. The lift didn't cause the problem, and they should fix a factory recall regardless of aftermarket parts.
While driving, heard loud pop. Lost steering and breaking ability. My husband notice the water pump had blown and the belt was shredded. Dodge said the water pump was on recall. They replaced it with another recalled water pump and refused to replace the belt and any fluids although they were a result of the pump. Concerned that this will happen again and cause wreck.
Ordered and purchased our 2014 Dodge Ram work truck in March of 2014. In 3 1/2 years this truck has been has been in dealer shop for (4) recalls and multiple steering, alignment, and suspension issues. When driving down the road, steering would cease to respond, creating a dangerous situation when driving. Happened twice in 2 weeks.
Suspension is insufficient for weight of engine creating a dangerous steering situation while in motion on any surface on or off road, straight ahead or turning. Cummings 6.7L engine is twice the weight of the hemi engine normally mounted on this 1500 Ram suspension system
The contact owns a 2014 Ram 3500. While driving approximately 25 mph, the contact heard an abnormal noise. The steering pulled to the left and right and the contact lost control of the vehicle. The contact was able to merge the vehicle to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the rear passenger side hub assembly had to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,000.
The contact owns a 2014 Ram 3500. The contact received notification of NHTSA campaign number: 15V541000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
R46/NHTSA 15V-541. This recall concerns the front suspension track bar frame bracket welds. I have received three written safety recalls from fca us llc; and have taken my truck into my dealer; prestige Chrysler in las vegas, Nevada at least six times; each time they tell me they have the brackets to weld on the truck; and then when I pick the truck up they tell me that they couldn't do it because the only brackets they have are for the four wheel drive truck. This concerns me because this is a one ton diesel dually truck that I use to tow my fifth wheel trailer. The possibility of having an accident while on the highway while towing a heavy trailer is not something that I want to be constantly worried about. The dealer keeps telling me that Chrysler hasn't sent the brackets; but this is the third recall I have received in the mail since January from fca us llc.
R46 front suspension track bar frame that was improperly welded during the manufacturing process - we are being told by the dealerships that no parts are available to fix this at this time. The issue with this is that we pull a large horse trailer with this truck and are putting our lives and the lives of our horses in jeopardy every day we drive this truck. We did not spend $70,000 on this vehicle to have it be a death trap while we wait on parts. We had a 2008 that the tie rod broke just as I pulled into the parking lot at work. I was told I was lucky that I wasn't serious injured or killed coming down the highway. We were told at the time there was no recall, guess what, the next week the recall came out. So here we are in the same issue again, different part, with no help coming from the dealerships, mopar etc.
The contact owns a 2014 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags, seat belts), 15V459000 (air bags) and 15V541000 (steering) however, the dealer informed that the recall remedy had already been performed on the vehicle. The contact stated the vehicle was not taken to the dealer previously to be serviced under any recalls. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Ram 3500. The contact received notification of NHTSA campaign number: 15V541000 (steering); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Plymouth, CA, USA