This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the screen it comes up (not all the time) it comes up service electronic braking system and check trailer brakes( no trailer) & exhaust brake and the cruise control will come out. I have had my truck into larry miller in boise 3-4 times for this problem they say they cannot fix it because it is not doing it then. It was doing it one day I stopped at petersen dealership and they did a print out with what it is doing but said they couldn't fix it because I bought truck at larry miller. So I took the read out to larry miller they said it's not doing it now so sorry can't fix it! the truck has 32,000 miles and has been doing this for about 2 years, the truck is 3 years old. Also, I have had 5 recalls in 3 years I have no faith in this truck. I feel larry miller is not interested and will not work with me to fix this truck. I have the printout with all the problems that are happening if you want to see them?
The contact owns a 2016 Ram 3500. After towing a fifth wheel trailer for approximately five hours, the vehicle failed to immediately restart after being shut off and in the park position. The vehicle was towed to an unknown dealer who was unable to duplicate the failure. The contact later heard a loud booming sound coming from the rear of the vehicle before failing to drive forward. A software update was performed on the electronic transmission control module, but the failure continued. The manufacturer and dealer (stafford Dodge located in fredricksburg, Virginia) were notified of the failures. The failure mileage was 10,000.
On 1/17/2017 I took my 2016 Ram 3500 into the selling dealer service department (dwayne lane's everett, wa) to check for the cause of a "check trailer wiring" visual and audible warning which had been present intermittently with brake pedal application since shortly after purchase of the vehicle (new). When present, the defect would occur if the vehicle was stationary or in motion, particularly in damp road conditions. The dealership said that, because of the presence of non-factory options, they would not work on the vehicle until it was returned to stock condition (magnuson-moss warranty act violation) based on the advice of Chrysler/fca. I then took the vehicle to the dealer who installed the camper wiring, where it was discovered the the blue wire from the brake controller to the factory installed 7-prong plug was installed incorrectly at the Ram factory, causing the fault code and a potential malfunction of the trailer brake system. Should the brakes on a towed vehicle malfunctioned in operation, there is the very real possibility of loss of control, injury or death to occupants and bystanders. I have video of the fault taking place but the files are too large to attach to this email.
The integrated trailer break controller does not stop a heavy trailer properly. Tests have shown that when the break is applied the controller only sends 7volts to the trailer breaks. Adjusting the gain to the maximum 10 setting has no affect. The dealer and Chrysler say the system is working as it is programmed to. It is difficult to stop the truck and trailer in a reasonable distance. Chrysler needs to come up with a fix for this problem before some one is seriously hurt or killed.
- Camillus, NY, USA
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The contact owns a 2016 Dodge Ram 3500. While driving 30 mph, the vehicle stalled without warning. In addition, water leaked from the sun roof which caused the vehicle to have electrical issues. The vehicle was taken to be repaired, but the issue recurred. The manufacturer was made aware of the issue. The failure mileage was 9,000.
The contact owns a 2016 Dodge Ram 3500. While driving at an unknown speed, the speedometer failed to display the proper mileage without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 1,060.
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- Middleton, ID, USA