This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 of the safety recalls have not been made and the Dealer Mak Haik Dodge Chrysler Jeep in Temple TX has not been able to make these 2 repairs: 22V835000 Dip Stick and 21V398000 Lug nuts. The vehicle has been in several times in the last 12 months and the Dealer Service Dept has not provided any estimates to get parts or repair except to say "they dont get but 1 dipstick per week and there are 50+ vehicles in front of me", thus over 1 year.
As we were traveling home from Florida to Oklahoma our truck completely lost power on a very busy two lane highway in Titus County, Texas. We were pulling our travel trailer which is 40.6 feet in length. We had no warning and had a hard time finding a place to pull over. The dash light then flashed -€œ exhaust system service required see dealer-€. Our truck only has 11000 miles and is well taken care of. As a result, we had to wait for over 2 hours in the Texas heat (91 degrees) on the side of a dangerous highway. Nothing would work in the truck. It took this long for the warranty service to approve the tow. They did not provide any information for rental car or lodging. Our 5th wheel RV is in a tow yard and we are stranded in Tx.They cannot look at our truck until Monday June 27th.
While towing 5th wheel vehicle check engine light came on I was out of state in arizona vehicl then started to stall I canceled my trip checking all fluids headed back to California as I was nowhere near a dealership made a appointment at ram dealer when I got there light went out I talked with technician he said would have to leave it for 3 weeks before they could look at vehicle needless to say I took it home then in early Feb about 3 weeks after the first incident the check engine light came on again made appointment which was 3 weeks away just to check it in shop and a week before they even looked at the issue they found a cracked hose on inter cooler dealer stated vehicle ok well again on March 4 2022 vehicle again has check engine light on I took to auto store to check code same as before vehicle regeneration frequency it Regenerates ever 100 miles runs poorly uses excessive fuel hesitates when pedal depressed and long cranking time so now I have to be without a vehicle again
With 20k miles the High-Pressure Fuel Pump blowup in middle of the freeway in NY. This part name is CP4. My truck subtlety stops in freeway in very dangerous situation. My luck is I had a State Patrol few cars back and he help me to safety the area and wait the tow. My truck stays 2 months parked on at Dealer to fix. The reason is they don-€™t have a new CP4 to replace is because all 2020 diesel Ram trucks had the same problem. 5 months later my CP4 blowup again with 49k miles now my CP4 and my Tank Fuel Pump breakdown in same time. More 2 months to fix.by the way my truck don-€™t had 9 months old and stay parked on dealer for 4 months. I paid 4 months of car payments and insurance for not use the truck. Other point is my braking pads. I replaced my front braking pads and rotors with 29k miles. This is unbelievable all my trucks I replaced this part between 70k and 90k. I paid $900 and I believe that my truck had something wrong with braking system also. Like I explained before. In both situations my CP4 subtlety blowups and stop my truck in middle of freeway. Truck engine shutoff and in 65 mph freeway this is very dangerous. God save my life in both situations because all the tomes someone come to help me. First time was State Patrol the second time is Highway Patrol in CA. Yes the problem happened 2 times and my truck in lees the 1 year stay parked on dealer for 6 months. With breakdowns in CP4, EGR, ECM, Tank Fuel Pump, Turbo Actuator and a lot leaks and gaskets breakdowns. My truck has now 1 year and 2 months old and stay on dealer for next two weeks to replace the Turbo Actuator. Just take a look on google and you guys gonna see a lot complaints. A lot! I don-€™t know. They replaced the component but stills breakdown. Every 3 months my truck stays on dealer for 2 months for fix. Last time I pickup my truck at dealer and next day it breakdown again with a different part problem. Actually my trucks stays with check engine lights on for 8 months.
A D V E R T I S E M E N T S
- Marlin, TX, USA