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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Ram 3500 drivetrain problems

drivetrain problem

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2021 Ram 3500 Owner Comments

problem #3

Aug 102022

3500

  • miles

A D V E R T I S E M E N T S

Hello. I have a 2021 Ram3500 that I purchased brand new. Approximately 3.5 weeks ago I was operating the vehicle while towing a trailer in excess of 10k pounds. I was approaching an intersection and noticed that my vehicle was not slowing down. At the same time the gauge cluster started flashing an fault message in red stating thottle control module failure and the accelerator was pinned to the floor. I ended up running the red light and almost slammed in to a vehicle. I race cars professionally so I was able to act quick, throw the truck in neutral and turn it off. I pulled to the side of the road and was in disbelief of what had just happened as well as the fact that I almost slammed in to another vehicle. I limped the vehicle back home with minimal throttle and contacted Dodge. After much persuasion they picked up the vehicle to take to the local dealer. It has been over 3 weeks with numerous calls to the dealer, Ram corporate customer care and social media outreach. I have had numerous scheduled calls missed by Ram management and have sent desparate messages to get this resolved. as of a week ago I am being told to pickup the truck as they cannot duplicate the issue and thus far I have refused. I am genuinely fearful to drive the vehicle but more importantly I cant imagine this is an isolated issue just affecting me. It appears ram 1500 models use the same throttle body and based on forum posts some have experienced this same issue. The worst thing of all is this 75k truck that I use DAILY for my business has been gone for 3 weeks with no real end in sight. Ram is not taking this seriously even after repeated messages about the danger of this issue. Thank you for your time and assistance. Warm Regards, Richard Advani 949-294-0435

- Lake Mathews, CA, USA

problem #2

Mar 052022

3500

  • miles
The transmission-€™s light came on saying that it was heated. I parked as soon as possible and that-€™s when the flames were coming out of the hood. I did burned my hands trying to put out the fire with 3 fire extinguishers. I did not want my truck to burn. Now, the dealer is trying to say that they can-€™t get a conclusion of what started the fire. The truck smells like burned transmission fluid. I sent pictures of the truck to the dealer. There is a recall in February 2020 with the same problem that I had with my 2021 Ram. Prior to this incident, the truck did not have any warnings or lights on.

- Davenport , FL, USA

problem #1

Sep 272021

3500

  • miles
Brand new truck (226 miles) STOPPED RUNNING on Interstate 90 in Montana. Very dangerous situation, although was able to pull to side of interstate and was able to tow truck to Butte Montana and no one was injured. Nonetheless, had this occurred in rural area, snowy mountain passes, pulling livestock trailer etc (purpose for which truck is intended), could have easily been life threatening. Understand this may be the same fuel pump issue affecting many others. Should be recalled immediately. No warning, truck just went from 75 mph to zero in very rapid fashion. Please help put a stop to this asap. Extremely dangerous in winter and rural situation, and pulling livestock or other trailers, goose neck and 5th wheel. Happy to provide more info or answer questions. Thank you.

- Bozeman, MT, USA

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