Radio Over The Air Update from QR39.5 to QR40.11 Software Version
Customer may experience one or more of the following:
? Mobile Wi-Fi inoperative upon start up.
? Hotspot gives "No Internet" connection message on phone when trying to connect to a device.
This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the
service technician an overview of the steps a customer will need to take to complete the update. The radio
software will be updated from QR39.5 to QR40.11.
NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
