This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle started beeping while it was off and sitting in the carport. Upon further inspection, the beeping was coming from the rear lift gate. We tried to unlock the car with the fob, but it would not unlock leading us to assume the battery was dead. We used the key hidden inside the fob and opened the car door and attempted to start the car, but it did not work. We were able to jump the car off and the beeping stopped. We took the car to the Subaru dealership where they inspected the battery and replaced it with a new one because the current one was "bad". of note, the battery had just been replaced 2 months prior during a routine inspection that revealed another "bad" battery. I have owned the car since Oct 2019 and this is the third battery that I have had in the car.
After being parked in the garage for several days the car failed to start. Upon inspection found the battery completely dead. Nothing had been left on that would have drained the battery, and have had no previous issues. Made several attempts to charge the battery, and the battery continues to fail to hold charge. Contacted dealer service department and Subaru of America. We are in the process of replacing the battery so we will be able to get the car to the dealership for diagnosis of the issues. Travel time to the dealerships are between 1 1/2-2 hours.
I am doing short haul driving and my battery drains and eventually goes dead. I do a longer drive when I experience slow engine turnover which indicates a drained battery.
The battery in our 2020 Subaru Ascent discharged completely on 4/15/21 requiring a jump charge. Subaru told us that with modern vehicle electronics, there is continous electrical draw even the vehicle is off, thus frequnt driving is necessary to keep the battery charged. We drive our vehicle regularly and are careful that no accessories are left on. We are fortunate that the battery discharged in our garage.
- Orrington, ME, USA
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The battery on my 2020 Ascent dies unexpectantly and frequently. It's happened six times since I bought it. Three times on each of the batteries it's had. Periodically the car just won't start.
I started having issues when trying to turn the car on - it would appear the battery was dead despite no reason for it to be. This happened multiple times for a week. I brought my car in to see what the issue was and the auto repair shop said the battery was bad and needs to be replaced. The vehicle is barely a year old with only 11,000 miles on it.
The audio died two days prior to the entire car dying completely. We charged the battery, and most of the car began working except for a few random electrical areas. Seems to be a short somewhere. I have under 10,000 miles and a dead battery... highly problematic.
Tried starting my car on March 5 and would not start. Tried to jump start but it did not work. Had it towed to the dealer and was told battery is dead. Dealer could not explain why battery died. Dealer replaced old battery with the same oem battery. This is a temporary fix and I told them I'm not confident this will not happen again.
The contact owns a 2020 Subaru Ascent. The contact stated that twice upon leaving the liftgate open for approximately 20 minutes, the vehicle failed to start-up after multiple attempts. The interior lights also failed to operate as needed. The first time the contact jump started the vehicle however, the vehicle failed to jump start after the second failure. The contact had taken the vehicle to Suburban Subaru (14 hartford turnpike, vernon, ct 06066) where the mechanic was unable to determine the cause of the failure. A second appointment scheduled with the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 6,000.
Battery dead 7 times (beginning fall of 2020) or drained too low to properly use vehicle causing all doors to lock (issue when stranded in non-populated area with child in car) or hatch unable to close. All items in vehicle are off. Appears to be electrical in nature and possibly related to in going Subaru power-gate hatch issues. Have also had hatch open on own stationary & low speed. Often left stranded. Hard pulsating and grind on brakes at low to moderate speed causing car to pull and feel like not going to stop in motion on curved road, highway, city street. Started within year (Aug 2020) of owning after 1st service at dealer for routine oil change. Dealer says nothing wrong at all. Subaru refuses to acknowledge issues even though other owners are experiencing same. Told by Subaru lame excuses like not driving enough, shut everything off, do not use electronics so much, etc. Car jumped 7 times so far. Took to dealer 3 times (9/29 brakes, 12/9/20 & 1/2/21 for battery and brakes) so far and dealer even had to charge battery (1/21)! unknown drain from somewhere. Every time happens have to have tail gate reprogrammed or not able to open.
The battery is dying prematurely this is the second time.I took it in the first time and they told me it was a bad battery now it happened to me again the morning of my trip I had to remove the battery of my other car and install it to go in my trip once I got to my destination I parked it and removed the ground cable because I didn't want to stay stranded I will call Subaru today and see what they tell me.
Vehicle has been starting normally with no problems since purchase. Parked vehicle in garage on 2/12/2021 at 6:30pm. While starting the vehicle the next morning (2/13/2021) at 8:30am, it started slowly. Drove for 20 minutes and turned vehicle off. Attempted to restart vehicle 15 minutes later and it would not start (just buzzed). Called aaa for a jump start. Was informed the battery was at 10.2V and there was no problem with the alternator. Jump start was successful.
My battery has failed multiple times. The first time after driving for a short distance and parking and using accessory mode X 10 min. The second after sitting in my driveway for two days. At that point, I was told that there was a "faulty cell" in my original batter and the battery was replaced. The third time after having the rear gate and doors open for approximately 30 min to vacuum the car. The forth after driving a short distance to the grocery store and waiting with the car in accessory mode for approximately 10 minutes for my groceries to be brought out. This last time it was below freezing outdoors. I was fortunate enough to be near a store and not have my two young children in the car. I had chosen to do grocery pick-up to reduce my pandemic risk, however, I had to wait inside the store for someone to come and jump my battery.
The vehicle's battery constantly dies despite getting a new battery installed, even after the vehicle has been recently driven and everything was turned off when parked in the garage.
My 2020 Subaru Ascent touring has 8500 miles on it. I purchased it in November 2019. The battery has "died" about 5-6 times since I purchased the vehicle. I drive my Subaru usually on short trips and one long trip per year. I have reported the dead battery issue several times to my local Subaru dealer and they always say nothing is wrong with my battery. I could drive my car on a short trip one day and then the next day when I try to start my car, the battery is dead.
I was parked curbside waiting for a food order with my two kids in the back. After about 5 minutes of the car being turned off while we were in the car, and once we got our food. I went to start up the car and it would no longer start. It's worth noting that the infotainment system stayed on since we were still in the car. And even with the push button, even when I tried to completely power down the car, the car would not turn off. Then when I tried to start the car again with the push button start, it would no longer start. But the car had plenty of voltage. I also couldn't get the dome lights to turn off and the infotainment system was still on. I couldn't power everything down so I could do a clean start from zero. When the parking lot security brought a booster pack, since the terminals and cables had no indication of positive and negative we didn't try to jump the car. We pressed the push button to try to start the car on it's own again and the lights would flash and there was a rapid ticking sound. We left it alone for another five minutes and it started right up.
A D V E R T I S E M E N T S
- Birmingham, AL, USA