This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
UNKNOWN. My windshield has a crack in the lower section on the passenger side coming up from the bottom of the windshield. There is no indication that it was hit by anything, there is just a crack. In fact, it was parked in the garage and next time we got in it we noticed the crack.
I was driving on the highway and a tiny rock my windshield which shouldn-??t have caused the 12 inch crack in my windshield like it did, i have to have it replaced now.
The windshield cracked seemingly at random during the winter. It was approximately 15 degrees on I-70 in CO on December 11, 2020. The windshield suddenly cracked with no indication of impact. It was a 6 inch crack. The windshield appears prone to cracking as evidenced by 1000s of other consumer complaints.
The windshield on my Subaru Crosstrek which was purchased new from a dealer in July 2019 has already suffered 2 random chips in the windshield & today as I was driving the windshield split spontaneously with a 7 inch crack in a totally different area from previous repaired chips. This is ridiculous.
While driving to work in the morning, my windshield all of a sudden craked. There were no vehicles around me so it wasn't a rock that hit my window, the crack on the window its about and one inch. I took the car to the Subaru dealer and they said that crack was too big to be fix, we paid extra at the time of purchased for a package that would cover dings and window replacements and they are not following the promise.
- Sebastopol, CA, USA
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I was driving down highway 1 and my driver's right side window suddenly exploded and shattered into a thousand pieces, raining glass down all over me. I didn't have a crack previously and a rock didn't hit it so there was nothing to cause this. There were no other cars on the highway at the time. The car only has 13K miles so this should not happen, but I've since found out this is a known defect with newer Subaru so they should fix this issue before someone gets really hurt.
The windshield is cracked with no visible chips or damage causing the crack. I have never had a rock fly and hit the windshield or anything. It seems to have cracked with no apparent reason.
The windshield has cracked without cause. Thankfully the windshield cracked while it was parked. Cracking all on its own without being hit or damaged is incredibly frightening and dangerous.
The windshield cracked very easily from a small rock hitting it while we were driving on the highway. The crack then quickly increased in size before we replaced it. The same thing happened before and we have had to replace our windshield twice in one year.
I woke up one morning and when I went to my car that was parked in my driveway overnight I saw a crack in the windshield that was not there when I got home the night before. The crack looks like it starts where the de icer is located on the bottom of the passenger side.
Drivers side windshield cracked for no apparent reason. Was driving on a straight away, with no cars in front or behind me, doing about 55mph. Paid $240 to have replaced. I do not have photo. Just credit card payment to glass company.
A few days ago I went out to my shop to get in my car to go to work and when I got in my car I noticed a giant crack in the window that is in the middle of the window down at the bottom and it starts under the wipers and is about 6 inches long. Then a few days went by and I was driving to work again on the high way in the rain and it cracked another 2 inches.
The front windshield of the vehicle has developed a large crack for apparently no reason. The crack appeared behind the rearview mirror and was approximately 6" across. Since then, the crack has extended to nearly a foot across.
2 months after I purchased this vehicle I noticed a small crack in my windshield that has since started to become longer. No accidents or falling objects that could have created the crack.
Overnight, something fell on my vehicle and cracked the windshield. The crack travels a good third of the width of the vehicle. We think it is a manufacturing defect as the Subaru was street-parked underneath a power line, and we didn't find anything substantial around the car that could have cracked it.
A D V E R T I S E M E N T S
- Goodyear, AZ, USA