TSB Document:

Affected Component: EQUIPMENT

Summary
WE WOULD LIKE TO FOLLOW UP ON THE 2014 FORESTER FLOOR MAT REPLACEMENT PROCESS. AT THIS POINT, CUSTOMERS SHOULD HAVE RECEIVED THEIR REPLACEMENT FLOOR MATS FROM THEIR DEALERSHIP FOR VEHICLES THAT WERE SOLD WITHOUT FLOOR MATS. HOWEVER, WE HAVE IDENTIFIED A GROUP OF VEHICLES THAT MAY NOT HAVE RECEIVED THE MATS AS INTENDED. YOU WILL BE RECEIVING THIS LIST SHORTLY FROM YOUR REGIONAL OR ZONE OFFICE OR YOUR DPSM. VINS WERE REMOVED FROM THE LIST USING CLAIM SUBMISSION DATA. IF YOUR LIST CONTAINS CUSTOMERS THAT HAVE RECEIVED FLOOR MATS, PLEASE SUBMIT A CLAIM TO REMOVE THEM FROM THE LIST.

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Date Published
SEP 16, 2013
NHTSA TSB #
10092723
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