This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's mother owns a 2018 Subaru Forester. The contact stated that the front passenger's side seat belt warning light failed to illuminate and alert the passenger to fasten the seat belt. The air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat and sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and confirmed that a credit towards the repair would be provided. The failure mileage was approximately 23,000.
The contact owns a 2018 Subaru Forester. The contact stated while driving at various speeds, the vehicle failed to accelerate. The air bag system was deactivated. The seat belt alert was activated. The vehicle was taken to Subaru of kennesaw (905 ernest w barrett pkwy nw, kennesaw, ga 30144) however, the mechanic was unable to duplicate the failure. The vehicle was later diagnosed and the contact was informed that there was a wiring harness connection failure, brake pedal sensor and that the seat bottom needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that she felt unsafe operating the vehicle and requested that the manufacturer buy back the vehicle. The failure mileage was unknown.
Front passenger seat airbag sensor began not recognizing passengers sitting in the seat shortly after purchasing my brand new 2018 Subaru Forester. This started occuring while driving, turning off and on. After a while, it completely stopped recognizing any person sitting in the seat even after only just turning the car on. The dealership replaced it since it was in the warranty period but blamed us for it malfunctioning saying that we must have gotten the seat wet, causing the sensor to fail. We told them that we hadn't ever gotten the seat wet. One year and 3 months after we'd gotten our Forester back from the dealership after the airbag sensor repair, a passenger that sat in the seat brought to our attention the fact that the part of the seatbelt that sits to the left of the front passenger seat was loose. We took it to the same dealership again and they told us that the technician had reinstalled the seat belt incorrectly after the airbag sensor repair and that it was missing a part and that's why it was loose and not anchored properly. They were ordering the part and it would arrive within a week. When we returned a week later they informed us that they ordered the wrong part and now we'd have to wait another week for the seat belt to be anchored properly. Still waiting for the correct part to arrive for the seat belt to be anchored properly.
The eyesight had been manipulated to a warning even when there's no obstruction while driving forward, while backing up it gives a warning that someone or a vehicle is adjacent to my car. These are just a few of the problems I encounter. I have an idea who's behind this. But I cannot prove it. Someone very knowledgeable in computer security within my vicinity. It compromises the safety feature of the car while driving and even backing up in my garage.
Seat warning buzze when the driver or the passenger seat belt is not fastened the buzzer sounds for approximately 8 seconds. However, after this interval, if either belt is still unfastened buzzer continues to chime in ever increasing volume. The manual states that this disturbing second chime can be disabled by a Subaru dealer. I went to two dealers on four different occasions and they refused to comply. I called Subaru and I was advised that the company has no control over the actions of their dealers who are independent entities. Refer to page 3-14 of the owner's manual. I want to disconnect this feature as it is a hazard to safe driving.
A D V E R T I S E M E N T S
- La Crosse, WI, USA