This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on, and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
I was pulling into the garage at home on 4/3/23 tapping the brakes to get a few inches farther inside and the car accelerated, instead of stopping, crashing into a table positioned in front of the passenger side of the car and our home. The car has damage to the light, number, fender, and hood. We were lucky no one was in front of the vehicle, they would have been pinned between the car and the wall of our home. I have an appointment with Subaru on 4/13 to examine the vehicle, but they are requesting the EDR readings, but refuse to share a copy with me. Therefore, I am declining their assistance.
- Sugar Land, TX, USA
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- South Milwaukee, WI, USA