2012 Subaru Impreza accessories - interior NHTSA complaints: Seats

NHTSA — Seats Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Subaru Impreza accessories - interior problems

accessories - interior problem

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2012 Subaru Impreza Owner Comments

problem #8

Nov 042016


  • 20,000 miles


The airbag sensor in the passenger seat has failed 3 times while the car was under warranty and now again out of warranty. When a passenger is sitting in the seat while driving, the airbag sensor doesn't recognize the passenger's weight, and the airbag light will not turn on, putting my passenger at risk. Under warranty, carr Subaru in beaverton Oregon replaced the sensor each time it failed. They briefly explained to me that the sensor "fails all the time" and "its poorly designed." If I understood them correctly, these type of sensors are no longer used in newer models of my car. I am now having the airbag issue again and I am not covered by warranty, I feel this is a major safety issue. Subaru should take responsibility for this faulty system and replace it completely, rather that just replacing the sensor they already know is faulty.

- Las Vegas, NV, USA

problem #7

Jul 202015


  • 32,000 miles
When a passenger of 215lbs or more sits in my 2012 Subaru Impreza passenger seat for more than 10miles the airbag light comes on and the passenger airbag is turned off.

- Massena, NY, USA

problem #6

May 252015


  • miles
My front passenger seat doesn't register the passenger and disables the airbag.

- Stacy, MN, USA

problem #5

Apr 112014


  • miles


The sensor that determines whether the passenger seat is occupied or not isn't working properly. When there is a passenger the air bags sometimes won't turn on. I have taken my car into the Subaru dealership, where they replaced the sensor and it continues to have the same problems.

- College Place, WA, USA

problem #4

Mar 102012


  • 20,000 miles
Driving down mountain after day of skiing. Roads were treacherous and icy. 20 minutes into the drive, driver and passenger airbag lights turned on, indicating that airbags would not deploy in the case of a collision. Several months later I was wearing a damp bathing suit while driving and the same situation occurred, indicating that the airbags would not deploy in the event of a collision. On another occasion, I was driving on a hot day with the windows down. I was sweating quite a bit and the airbag light on my Subaru Impreza turned on yet again. This issue was brought up with the dealership while the car was still under warranty. The dealer's service department simply reset the sensor, not solving the issue or comprehending the severity of this issue. The occupant detection sensor in the seat must have faulted and turned off the airbags when a small amount of snow/water/sweat on my rear caused a fault in the elecrostatic sensor. The occupant detection sensor is an electrostatic sensor that will fault when it senses an arbitrary amount of moisture. An internal memo in August 2012 from Subaru to it's dealers in North America acknowledged, but not solved this problem with the airbags not engaging when the seat is wet. From Subaru's internal memo: "when water or anything with high moisture content is spilled on the front passenger seat cushion, the airbag is designed to remain off until the seat cushion is dry".

- Arroyo Grande, CA, USA

problem #3

Sep 172014


  • 40,000 miles
At any speed, while carrying a passenger, the passenger airbag on light will turn to the off position. Passenger airbag is disabled while passenger is in vehicle at any given speed randomly. Could potentially cause severe injury/death in an accident. I have owned multiple 2012+ Imprezas with this exact issue.

- Sedona, AZ, USA

problem #2

Jan 102013

Impreza 4-cyl

  • 13,000 miles
While driving at highway speeds, with a passenger in the passenger seat, the 'passenger air bag off' light become illuminated and remained illuminated, indicating the passenger air bag was off. After pulling over and restarting the vehicle several times, the sensor behaves normally. Incident has occurred 3-4 times since, with no apparent pattern related to vehicle speed/driving conditions. Subaru dealership service has claimed it may be related to passenger weight or shifting in the seat, or cellular phone chargers nearby. Incident has occurred with or without said chargers present in the car, with passengers weighing 130 lbs and 190 lbs. Also, the relevant sensor (occupant detection system, or ods) in the 2012 Subaru Impreza is not based on weight at all, but on electrostatic capacitance. Seemingly random malfunction of the ods resulting in deactivation of the passenger air bag with an adult seated in the passenger seat constitutes dangerous failure of the airbag system.

- Albuquerque, NM, USA

problem #1

Jul 112012

Impreza 4-cyl

  • 1,000 miles
Passenger airbag sensor stated that it was disabled randomly (whether car was in motion or not), even though seat was occupied. Airbag light would illuminate on dashboard. To correct issue, vehicle had to be restarted multiple times, so that airbag would reactivate. This would need to be repeated, as issue recurred multiple times per day. In the case of an accident, airbag most likely would not have deployed due to faulty passenger sensor. Subaru stated airbag module required replacing, after inspection was made.

- North Bellmore, NY, USA

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