This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Subaru Legacy. While the brake pedal was depressed, the contact stated that the brake pedal felt spongy. The contact heard a rattling noise but could not determine the origin. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake discs, brake rotors, and idler arms on both sides of the vehicle needed to be replaced. The vehicle was repaired. The dealer and manufacturer were not notified. The failure mileage was 150,000. Updated 08/24/17 the consumer stated the vehicles should not have been sold given it's brake condition. Updated 08/25/2017
June 26 2017 I went to have my front brake pads replaced, because they felt spongy and difficult to stop the vehicle. The mechanic told me I needed to replace the brake pads, rotors, and outer tie rods on both ends. All these parts were dangerously worn preexisting conditions before I purchased the vehicle in December 2016. The brake repair was done at: 424 West henderson street, cleburne, Texas 76033. 817 645 7848. On June 26, 2017 I purchased the vehicle from brad deery Honda in Iowa used, as is. Since then I have had to have numerous expensive repairs. There should be laws to protect consumers from dealerships that sell vehicles that are unsafe and falling apart, and refusing to help pay repair bills. Used vehicles do not qualify for help under the lemon laws. Please let me know if there is something I can do to get help with my repair bills on my vehicle for unsafe preexisting mechanical conditions. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 1998 Subaru Legacy. The contact stated that while he inspected the vehicle, he noticed that the rear brake lines were corroded due to defective steel metal. The contact believed that if the vehicle was equipped with brake master cylinders for the rear and front, the vehicle could be safer. The vehicle had only one master cylinder for the corroded rear brakes. The vehicle was not repaired. The approximate failure and current mileage was 120,000. Updatd12/14/12 the consumer stated the problem that there are no brakes on the vehicle when a rea brake like breaks. Updated 12/17/2012
- Moriah Center , NY, USA
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- Alvarado, TX, USA