This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Subaru Legacy. Upon exiting the vehicle, the driver noticed that the driver's seat was wet. Upon further investigation, the driver found a puddle of water under the driver's seat. The vehicle was taken to Subaru of cherry hill (1800 marlton pike w, cherry hill, NJ 08002, (856) 330-1500) where it was diagnosed that the moon-roof drain needed to be cleaned out. The contact stated that the moon-roof drain was cleaned, but the failure recurred several more times over the years. The manufacturer was notified and advised the contact to take the vehicle to another Subaru dealer for diagnostic testing. The failure mileage was approximately 10,000.
As I drove my vehicle into a parking space with a concrete bumper at the head, just as it was ready to stop, it suddenly lunged forward over the concrete bumper and finally came to a stop when the back wheels made contact with the concrete bumper and the ignition was turned off. A very frightening experience. Am not comfortable driving this car for fear of another similar occurrence.
- Pittsburgh, PA, USA
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- Philadelphia, PA, USA