This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall for passenger air bag and the company set up an appointment for me. However, I remember receiving a recall for the drivers side air bag a year or so ago, and when I called the company I purchased it from, they told me the recall was not meant for my Legacy, so I threw away the letter. Now I am wondering - was there a recall for the drivers side and can I still get it replace by that company?
Takata recall. The contact owns a 2013 Subaru Legacy. The contact received notification of NHTSA campaign number: 19V009000 (air bags). The contact called romano Subaru at 315-475-7933 (located at 960 hiawatha blvd w, syracuse, NY 13204) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. We got a recall notice from Subaru, recall tkb19, stating that no passengers should be allowed to ride in the passenger seat until the repair is performed. However, the only Subaru in the raleigh area said the earliest the repair could be done was in August; I called late in March. My wife rides in the passenger seat, so now we cannot use the vehicle, which is not acceptable, what can be done to get Subaru to either perform the repair soon or provide a loaner meanwhile ? thanks
Takata recall. The contact owns a 2013 Subaru Legacy. The contact received a recall notice for NHTSA campaign number: 19V008000 (air bags). The contact was unable to schedule a repair appointment within a reasonable time frame. Autonation Subaru arapahoe (303-578-6119, located at 9955 E arapahoe rd, centennial, co 80112) and heuberger Subaru (719-475-1920, 1080 motor city dr, Colorado springs, co 80905) were unable to provide a reasonable timeframe for when the part would arrive. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
I have an urgent need to address a safety recall for passenger side airbag and windshield wiper replacements. There are no Subaru dealerships in my area that can tend to this repair in a timely manner. They are all booked out until September. This is unacceptable. I am located in seattle Washington and drive a Subaru 2013 Legacy sedan. Please help. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Seattle, WA, USA
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The contact owns a 2013 Subaru Legacy. The contact received notification of NHTSA campaign number: 19V009000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Carr Subaru (11635 sw canyon rd, beaverton, or 97005, (503) 672-3370) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On 03/18/2017, I was involved in a head on collision with another vehicle that ran the red light, and my vehicle failed to deploy the air bags. As a result I hit my head on the widow and sustained various injuries.
Subaru Legacy driver side air bag failure. Was pulling forward on a green light when I was T-boned on drivers side door and front wing/wheel. My speed approx 5 mph, , straight, other car driving above the threshold for a front airbag to deploy in a Hyundai sonata 2013, which I believe above 14 mph into solid concrete wall or 28 mph parked car per tests. Hyundai car was perpendicular to Legacy when it struck. Side airbags failed to deploy despite extensive damage to driver door and left wing. Let front wheel bent upwards into engine area, windscreen cracked, complete damage to left front end and side up to end of driver door. Rear door unmarked. Update 9/15/15
On 01/17/14, the air bag light came on and car was taken to Subaru dealer. Dealer verified condition and performed re-calibration of the air bag system. This cleared the air bag. On 01/21/14, the air bag light came on and the car had 10611 miles. Car was taken to dealer and tech verified and stated there was a short in the right seat frame. Seat frame was ordered and replaced. Issues solved for a few days. On 01/24/14, the air bag came on again and vehicle had 10929 miles. Car was taken to dealer and tech verified and found there was a short in the detection module and stated car was unsafe. Dealer provided a loaner while the car was in shop waiting for parts. On 02/07/14, the air bag light came on again with 12,052 miles. Dealer found right front seat buckle was not staying correctly connected to the wire harness. On 11/17/14. The air bag light came on and car was taken to dealer. Dealer stated they will contact Subaru to find out exactly why this keeps happening. Cars air bag light goes on and off.
The contact owns a 2013 Subaru Legacy. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag sensor needed to be replaced. The manufacturer was notified of the failure and stated that the parts were on backorder. The vehicle was not repaired. The approximate failure and current mileage was 12,000.
Airbag fault warning light turn on with front passenger airbag off light turn on and the front passenger seat belt unbuckle warning also turn on while driving. There is a passenger in the front seat with seat belt on. Turn off the car and started the car again multiple time did not resolve the problem, the passenger air bag light stay off with seat belt warning light on even with or without front passenger.
A D V E R T I S E M E N T S
- Wheeling, WV, USA