This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I contacted Subaru's customer service number and told them that the subframe was broken and that they needed to fix the problem and they said I would have to pay out of pocket and that the recall was completed in August 2005 but the subframe is completely rusted out and broken please contact Subaru and get them to open another recall on these cars because the fix that they used didn't work
The contact owns a 2001 Subaru Outback. The contact stated that the vehicle was taken to an independent mechanic because the check engine light was illuminated. While the vehicle was being lifted, the mechanic noticed that the rear subframe was extremely corroded. The contact was informed by the mechanic that the rear subframe of the vehicle was corroded and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 113,000.
The contact owns a 2001 Subaru legacy Outback. The contact stated that the sub frame was rusted. The vehicle was taken to a dealer, where it was diagnosed that corrosion had impaired the frame. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 210,000.
The contact owns a 2001 Subaru Outback. The contact stated that the rear suspension and sub frame was found severely to be corroded during a routine inspection. The sub frame and suspension were also fractured. The dealer advised the contact that NHTSA campaign number: 03V153000 (suspension) was previously performed and denied any further assistance with the repair. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 184,000...updated 04-22-14 updated 08/03/2017
No failure has occurred. Subaru has acknowledged in print, 'drive' magazine that their expensive vdc system is a libility in certain common winter driving conditions and have included on all new models an 'off' switch as standard equipment. Winter is coming, and we have a vehicle which could actually be rendered immobile by its traction control system. We have requested twice that a switch be added and have been refused with Subaru only saying that the matter is being referred to marketing and engineering. We have the article and information from the new models concerning this and would be pleased to forward them to you. Regards, betsy kuc.
A D V E R T I S E M E N T S
- Mendota Heights, MN, USA