This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has 6 way power seats and a lever which adjusts the seat back to a straight position. When leaning against the back of the seat it causes the back to collapse backwards. The seat back fails to stay locked in the upright position. Manufacturer is giving the consumer $500 towards modification of the seat. To correct the failure the seat has to be ergonomically sound in an upright position. But if this is done the consumer's head will be hitting the roof, per the modification repair shop.
- East Brunswick, NJ, USA
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- East Brunswick, NJ, USA