This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Refer to NHTSA complaint 10558038 vehicle was driven a couple of times on good dry roads after December complaint about rear end stability and traction problems. On Jan 29th, mid morning driver was driving with 1 passenger on a slightly snow covered gravel road. Vehicle in front of him turned off and when he accelerated to approximately 35 mph with slight throttle pressure, he stated "the car started driving itself and became totally uncontrollable." He said "it spun around one way then the other" before going through a ditch, running through a fence and into a railroad tie post. He said that he had tried every thing possible to avoid the crash and could not figure out what had happened. This is the same driver in previous complaint that is a ex-race car driver, has had numerous spin outs at high speeds on the track and is also a professional truck driver. He drove an old 2 wheel drive pickup truck later that day under worse road and weather conditions and did not have any problems. The car was drivable to get it home. On the way to the body shop, 40 mph it again started swaying back and forth erratically when he drove over a patch of ice on the road. The car is at the body shop with over $3000 damage. Bags did not deploy.
The contact owned a 2007 Subaru Outback. While driving approximately 35 mph the vehicle was involved in a crash in which the air bags did not deploy. A police report was not filed but the driver was injured. The vehicle was not moved from the location of the crash and was not examined for the cause of failure. The vehicle was not repaired. The failure and current mileages were 39,000.
Air bag light remained on. When analyzed, the steering roll connector failed test. Parts had to be replaced. Air bag will not deploy without replacement parts according to service dept. This is fairly expensive $387 and I suspect some people with same problem will not fix.
2007 Subaru Outback airbags failed to deploy. Consumer states that the vehicle went through a guardrail rolled down an embankment and ended up on its tires and the driver was severely injured and airbags did not deploy. The passenger was also injured.
- Unknown, DC, USA
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- Farmington, WA, USA