This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Subaru Outback. The contact stated that the recall notice for NHTSA campaign number: 15V3230000 (air bags) was received in February of 2016. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall: Got the recall notice Feb. 2016 and still no action. I called the dealer and they told me they do not have the replacement part. After 5 months, I would think they could have the part by now especially considering I drive the car daily and it is unsafe!
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/13/16
The contact owns a 2008 Subaru Outback. The contact received a recall notice for NHTSA campaign number: 15V323000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Peoria, IL, USA
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Takata recall. Subaru dealerships delaying repairs. Go Subaru West in golden, Colorado stated it could be 3 months before recall can be fixed. Other manufacturers have fixed up to 50% of their cars, and Subaru has a dismal completion rate of 5%. upwards of three to six months is unacceptable to be unable to use the car as intended.
My 2008 Subaru Outback was in for routine maintenance when the dealer stated a trouble code was being produced by my vehicle. The specific code was 26. I was told this indicated a fault with the passenger side airbag and that it could fail to deploy in the event of an accident. Additionally, they stated that this code would have prevented my car from passing the annual Massachusetts safety inspection and required a repair by replacing the overhead module for a total cost of $360. I find it unacceptable that a safety related issue such as a failure of the passenger air bag to deploy would result in the consumer having to pay the cost of repair.
Bought a used 2008 Subaru Outback in April of 2015, and shortly afterwards began seeing the airbag dash light occasionally upon startup. The airbag light would remain on until the vehicle was turned off, and would often come on and stay on when the vehicle was started again. Overhead passenger airbag indicator also was malfunctioning, and did not indicate on or off. Vehicle was serviced at dealership on 3/22/2016, and the overhead console (part # 92151ag13aor) was replaced to remedy air bag code 26. Total cost was $182.95; $130.45 for the new console, and $52.50 for the labor. This malfunction is far too common in Subaru vehicles across several years, and is an extremely important repair and a dangerous safety concern. The airbag system is inoperable when the dash light is on, and should be a recall situation for all Subaru vehicles that have the defective console.
The contact owns a 2008 Subaru Outback. While driving at various speeds, the air bag warning indicator illuminated on the instrument panel. The contact stated that the failure would occur intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of failure. The failure mileage was 62,000.
Takata recall - I understand there's a part shortage however, this part has been on order for over 3 months now and the only solution I've been given is to not allow anyone to sit in the passenger seat. Unacceptable.
In the event of the crash the front passenger air bag, the inflator could rupture with metal fragments striking vehicle occupants and potentially causing serious injury or death.
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags). However, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/15/16 the consumer stated the vehicle was repaired. Updated 06/20/16.
Under Subaru recall campaign wqr53, I was advised by email and postal mail that I should not allow passengers to ride in the front passenger seat until the air bag inflator is replaced by a Subaru dealer. I made an appointment more that a week ago to have the work done only to learn today when I kept the appointment that the dealer did not have the part in stock, and that it would be "weeks and weeks" before the part arrived. I am thereby deprived of the normal, safe use of my car for that time period. The dealer offered a rental car but will not store my car in the interim. I have no place to park an extra car. I would like to receive another form of compensation and thereby be made whole.
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was invalid. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall tried to schedule this recall repair and the local dealership states they don't have parts to fix this, even stating that the part hasn't been designed yet. On the recall notice it says, "what you should do...until this repair is performed, do not allow passengers to ride in the front passenger seat." This means to me that Subaru owes me a loaner car until the part can be replaced, because my current car is not safe to drive. I have a family of four, including two young children in car seats in the back. They owe me a car, if they can't replace the part yet they say this car is not safe to drive. Subaru recall campaign wqr53 NHTSA recall no. 15V-323
The contact owns a 2008 Subaru Outback. The contact received a recall notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Aumsville, OR, USA