This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlights on this vehicle are grossly inadequate when using lower beams. I have contacted Subaru and was told that there is no problem. I contacted the local dealer and was informed that they are aware of the problem, but nothing can be done - it is a Subaru engineering decision to have that 'quality' of headlight.
Started my car at night to find out my headlights would not turn on, but the safely lights were still on. Upon further inspection, the brake lights and reverse lights would not work either. The lights above my rear license plate had been out for a couple of weeks also so I am not sure if that is related as well. Looked on-line to find out many other Subaru Outback owners had a similar problem and suggested looking at the harness that housed many electrical wires on the upper corners of the hatchback. Many of the wires were either broken or loose. I have read that because of its location, the wires become brittle and break because they are constantly being bent when you open and close the rear hatchback door. Took my car into the dealership and they had to resolder the wires and charged me $225 for the labor and parts needed. If I had to replace this, it would have cost me over $600 so the dealership discouraged me from doing this. I feel this should be covered by Subaru since it is due to bad design and performance and the service I had done does not guarantee that this will not happen again.
- Oakland, CA, USA
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- Traverse City, MI, USA