This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Total engine failure at just 75k miles. Barely driven, maintenance schedule always kept up to date, out of nowhere engine stopped and I was told the oil was completely empty. They were unable to resolve by adding oil. Also, transmission light has been on for 3+ years. Have been told by every repair shop who has checked this that it-€™s just a glitch in the electrical system and the transmission is fine. A few weeks prior to engine failure, the car began to have trouble accelerating and made a sort of -€œrace car-€ sound. Barely could go past 40 mph without slamming on gas. Finally, doors have randomly decided to stop locking and unlocking while using key fob. Batteries have been replaced. Some doors work, some do not (namely, the driver side door). Other misc electrical issues like USB failure.
The contact owns a 2010 Subaru Outback. The contact stated that the passenger's side control arm and ECM had malfunctioned. The vehicle was taken to an independent mechanic where it was diagnosed with needing a control arm and ECM to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was approximately 268,000.
Failed head gasket. This should not have failed at around 112K. This is a 2.5 litre 4 cylinder engine. Engine started to overheat. I believe this is a recurring problem with this car.
Car engine stops unexpectedly for no reason while operating the vehicle, causing the steering to lock up. This has happened three times in the last five days. One time nearly causing an accident.
- Prescott Valley, AZ, USA
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Major safety issue - vehicle has started stalling when coming to a stop or slowing down while starting to turn. This has almost caused several accidents for my wife turning out onto the highway. I was told by a Subaru mechanic that Subaru issued a recall, but I can't find it. This has been going on for about 2 months now.
My cooling system does not work correctly, we have changed the radiator twice and the thermostat twice. I have taken it to Subaru of cherry hill and also to Subaru of jax where my father in law is a senior master tech. My car has everyone baffled. Everything in my cooling system backs up into my overflow and than I lose all my coolant. I see there was a recall in 2010 for my year Outback manufactured between July 31 to Dec 2009 and my car falls in those date ranges but was never including in this cooling system recall. I have contacted Subaru of America and they said there is nothing they can do for me. The issue only happens when driving on both city streets and highways. Bc of the issue my car has just shut down on me luckily it was when I was pulling into parking lots and not highways.
Major safety issue - vehicle has started stalling when coming to a stop or starting to turn. This has almost caused several accidents turning out onto the highway. Subaru issued a recall, but my car is not covered due to mileage, which is problematic.
The cvt transmission is not operating properly. The car stalls just prior to coming to a stop. This is very dangerous in traffic. This is a know problem by Subaru to the point that they issued an extended warranty. The problem is that it is very difficult to find any Subaru dealer who will properly diagnose the problem to allow for warranty coverage. This should be a recall given the number of vehicles reporting this problem and the unsafe condition that is created.
When coming to a stop on any road the vehicle stalls, uphill or downhill. The car then needs to be restarted after putting the vehicle in park then turning the key to restart, as vehicles are coming quickly from behind. This could be a potentially deadly vehicle failure and needs to be addressed and recalled. It started about a week ago and continues to happen.
My vehicle head lights have burnt out at least once a year since I have owned this car. The engine has began stalling when I come to a full stop. It is equipped with a cvt and it feels like coming to a stop in a manual transmission without depressing the clutch. If I let off the brake quickly it will continue idling but coming to a complete stop kills the engine. I guess Subaru has issued an extended warranty but I never recieved the notification and my vehicle is past the mileage for the warranty anyway.
During braking, the car often shutters as if it is going to stall, and several times has stalled completely when coming to a stop. This occurs especially if braking hard. This occurs only when the car is in motion and being brought to a stop. However, when idling, the car often will shudder as well.
The contact owns a 2010 Subaru Outback. While driving 45 mph, the vehicle jerked back and forth. When the brake pedal was depressed, the engine revved, but the vehicle did not move. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000. The VIN was not available.
The contact owns a 2010 Subaru Outback. While driving various speeds and depressing the brake pedal, the vehicle stalled without warning. The vehicle was able to restart and drive normally, but the failure recurred. The contact stated that the failure occurred intermittently when the brake pedal was depressed. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The contact called heritage Subaru catonsville at (844) 224-1954 (located at 6624 baltimore national pike, catonsville, md 21228) and was informed to schedule a diagnostic appointment. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,204. Consumer stated dealer fixed the transmission.
From 2010 - 2014, Subaru removed engine temp. Guage from dash so there is no way to monitor high normal temps of engine. At only 93,770 miles, my 2010 Outback 2.5L dash coolant light flickered on a slight downhill. I had never had an engine or transmission issue with this car in over 8 years! turns out coolant was low due to it overheating and boiling out. Turns out it was the beginning of a head gasket failure! I could have ended up stranded on the side of a hilly road, with a blown engine! Subaru has not fixed their chronic hg failure issue!!! to verify/replicate the overheating, I turned on the A/C and took a 20 mile out and back on a hilly portion of the 5 fwy in northern ca at thebend of summer, 2018.
The contact owns a 2010 Subaru Outback. While driving at an unknown speed, the vehicle started to overheat and the coolant temperature warning indicator illuminated. The contact also stated that there was fuel leaking from the rear of the vehicle. The vehicle was taken to vic bailey Mazda Subaru (400 E daniel morgan ave, spartanburg, SC 29302, (864) 568-3338) where it was diagnosed that the head gasket was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 220,000.
The contact owns a 2010 Subaru Outback. While operating the vehicle, the low beam headlights suddenly failed to illuminate. The low beam headlight bulbs had been replaced on six separate occasions. The vehicle was taken to the local dealer (ultimate automotive Subaru, 5150 jefferson davis hwy, fredericksburg, va) and was repaired per the manufacturer's customer satisfactory extended warranty program. The diagnosis information was not available. The contact also stated that when making an abrupt stop and depressing the brake pedal, the vehicle would suddenly turn off. The failure occurred on several occasions. The vehicle was taken back to the same dealer on two separate occasions, but the cause of the failure could not be diagnosed. The failure mileage was 20,000.
When my I brake my vehicle to a complete stop at red lights, intersections, etc the engine stalls, which makes me have to put it back in park and restart the engine. This happens every time I stop my vehicle.
Gas pedal goes limp and/or works inconsistently/erratically; this causes the car to become unresponsive, creating potential safety issue at stoplights/intersections, on highway, issue manifests as accelerating irregularly and lurching forward unpredictably; has happened several times at speed on a highway, while stationary at stoplight, in motion on city streets, etc.
The contact owns a 2010 Subaru Outback. While driving 25 mph, the engine stalled while approaching a stop light. The contact applied the brakes and the vehicle stopped. The contact was able to restart the vehicle and reverse out of traffic. The contact drove the vehicle to the dealer (john howard Subaru, 1730 mileground rd, morgantown, wv 26505) where it was diagnosed that the transmission failed. The dealer stated that the vehicle could be repaired under the warranty extension. The next day, the dealer called and stated that since the vehicle had a new title, it no longer could be repaired under the warranty extension. The manufacturer was notified at 1-800-782-2783 and did not assist. The failure mileage was unknown. Updated 8/22/18
A D V E R T I S E M E N T S
- Houston, TX, USA