This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Subaru Outback. While driving approximately 50 mph, the steering wheel became stiff and difficult to maneuver. The contact stated that the failure recurred intermittently when driving at different speeds. The vehicle was taken to the dealer for diagnostics where the technician stated that the power steering rack assembly, gear box assembly and power steering fluid would need to be replaced. The vehicle was repaired but the failure persisted. The vehicle was not further repaired. The approximate failure mileage was 4,710. Updated 10/27/11 the consumer stated the steering was stiff all the time. He stated the faster he drove, the harder the steering became, as if there were no power steering. Updated 11/07/11
- Glyndon, MN, USA
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- Glyndon, MN, USA