This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Subaru Outback. The contact stated while driving 40 MPH, a foot-long crack appeared on the lower driver-??s side windshield. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,000.
The contact owns a 2017 Subaru Outback. The contact stated that the windshield was cracked. The vehicle was not diagnosed, inspected, nor repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The approximate failure mileage was 65,000.
The contact owns a 2017 Subaru Outback. The contact stated that while her daughter was sitting inside the vehicle, the front windshield suddenly started to crack. The crack extended approximately sixteen inches from the driver-€™s side to the passenger-€™s side. The contact indicated that no objects had struck the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 50,000.
The contact owns a 2017 Subaru Outback. The contact stated that the front windshield was previously replaced; however, the windshield was again cracked. There was no impact on the windshield that could have caused the crack. An auto glass company replaced the windshield. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 40,000. The VIN was unavailable.
The contact owns a 2017 Subaru Outback. The contact stated while driving 35 MPH, the contact heard a ding on the windshield as a horizontal crack formed on the middle, passenger side windshield. The crack expanded to the driver-€™s side of the windshield and the contact took the vehicle to the dealer where the windshield replaced. After the repair, two small chips were formed on the windshield which the contact had repaired by an independent mechanic. One day upon entering the vehicle, the contact noticed another horizontal crack had formed on the middle, passenger-€™s side windshield. The contact stated that each failure obstructed his vision while driving at various speeds. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 60,000.
- Alexandria, IN, USA
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The contact owns a 2017 Subaru Outback. The contact stated that there was a crack on the windshield. The contact stated that there was no impact to the windshield that could have caused the crack. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
The contact owns a 2017 Subaru Outback. The contact stated that upon approaching the vehicle that was parked in the driveway under the shade of a tree, he noticed that the driver's side of the windshield was cracked. The contact stated that the crack was irregular and was a foot long. The contact stated that he looked around but could not determine the cause of the failure. The dealer was notified of the failure and advised the contact that the windshield would be replaced at his own expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
The contact owns a 2017 Subaru Outback. The contact stated while driving 30 MPH, a crack started forming on the driver-€™s side windshield and moved towards the center of the windshield. The contact stated that the windshield was not struck by an object to cause the crack to form. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Subaru was made aware of this defective windshield and installed a NEW windshield at NO COST to the contact on December 27, 2021. The installation was accomplished by Don K Whitefish in Whitefish, MT on their R/O number 3602221/1. No further action is required.
The contact owns a 2017 Subaru Outback. The contact stated that upon entering his vehicle, he noticed a horizontal, foot long crack had formed on the driver-€™s side windshield without incident. The contact stated that the crack obstructed his vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.
The contact owns the 2017 Subaru Outback. The contact stated while driving 50 MPH, the front windshield developed a crack starting from the driver-€™s side to the center of the windshield. The contact stated that neither a rock nor an object hit the windshield for the crack to appear. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,192.
The contact owns a 2017 Subaru Outback. The contact stated while driving 35 mph, the front windshield cracked without impact at the bottom on the passenger-€™s side of the windshield. The contact then stated as the day progressed, the crack continued to grow and spread throughout the front windshield. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 24,000.
The contact owns a 2017 SUBARU Outback. The contact stated while driving 70 mph, the windshield fractured at the top middle section of the windshield. The contact stated that the fracture was not caused by an impact. The windshield was not repaired. The manufacturer was not contacted. The approximate failure mileage was 56,500.
The contact owns a 2017 Subaru Outback. The contact stated while driving at an undisclosed speed, he noticed that there was a large crack on the front windshield. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.
The contact owns a 2017 Subaru Outback. The contact stated that two separate cracks had formed on the windshield without incident or impact. On the first occasion, the contact stated that a crack had formed on the middle passenger side of the windshield. The contact had the windshield replaced however, another crack had formed on the lower driver side of the replacement windshield, without incident or impact. The contact stated that the cracks obstructed her view while driving. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 39,000.
The contact owns a 2017 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
The contact owns a 2017 Subaru Outback. The contact stated that while driving 45 mph, without warning or impact, the windshield cracked on the driver's side of the windshield. The vehicle was taken to independent mechanic where the windshield was inspected and replaced. Neither the manufacturer nor an authorized dealer were contacted. The failure mileage was approximately 40,000.
The contact owns a 2017 Subaru Outback. The contact stated while driving 55-60 mph, the driver heard an abnormal noise and noticed the front passenger's side windshield had cracked without impact. The vehicle was taken to byers dublin Subaru (2455 billingsley rd, columbus, oh 43235, (614) 792-2455) and inspected. The contact was informed that a rock had struck the windshield causing the crack. The vehicle was taken to an independent mechanic where the windshield was replaced. The manufacturer was contacted and referred the contact to the NHTSA. The failure mileage was 68,000.
The contact owns a 2017 Subaru Outback. The contact stated that while driving on the highway, he heard a small popping sound. The contact stated that there was an horizontal crack on the driver's side windshield. The contact stated that over several hours, the crack expanded across the windshield toward the passenger's side. The vehicle was taken to safelight auto-glass repair and the windshield was repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 66,500.
The contact owns a 2017 Subaru Outback. The contact stated that the vehicle was stationary on the outside of the garage, when he noticed that the windshield was cracked. The contact called a windshield repair shop and had the windshield replaced remotely at his residence. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 45,800.
The contact owns a 2017 Subaru Outback. The contact stated while driving 30 mph, when a crack appeared on the front windshield. The contact stated that the crack was caused without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 46,500.
A D V E R T I S E M E N T S
- Portland, OR, USA