This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's husband owns a 2019 Subaru Outback. The contact stated that while driving at 30 MPH, she heard an abnormal, popping noise emit from the vehicle and noticed that a crack had formed on the bottom passenger-€™s side of the windshield without incident. The contact stated that the crack spread horizontally over to the driver-€™s side of the windshield. The contact stated that the crack obstructed her vision while driving the vehicle. The contact initially called the dealer where she purchased the vehicle and was informed that the repair would not be covered under warranty. The contact was then referred to Tom Wood Subaru (3300 E 96th St, Indianapolis, IN 46240) where she was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 65 mph, the front windshield cracked when a stone hit the upper right corner of the windshield. There were no reported injuries. The vehicle was taken to the local dealer and diagnosed that the windshield needed to be replaced. The vehicle was not repaired. Additionally, the contact was provided a 2021 Subaru Outback loaner and while driving, the windshield cracked when a stone struck the front windshield. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
The contact owns a 2019 Subaru Outback. The contact stated that the windshield abruptly fractured. The contact stated the windshield fractured on the driver-€™s side 1 to 2 inches and the fractured expanded to the entire windshield. The contact stated that an object did not hit the windshield The vehicle was taken to the dealer, the dealer information was not available however, they replaced the windshield. The manufacturer was not contacted. The failure mileage was 26,000. The VIN was not available.
The contact owns a 2019 Subaru Outback. The contact stated after exiting a car wash drive-thru, while drying the windshield he noticed and small 1-inch crack located on the lower driver side. The contact stated while driving 30 mph, the windshield crack started to expand across the center of the windshield. The contact took the vehicle to the local dealer where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
The contact owns a 2019 Subaru Outback. The contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger-€™s side of the windshield. The contact stated that there was no impact on the windshield to cause the damage. The contact stated it had started raining for a short time while he was in the store. Once he returned to the vehicle he noticed the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.
- Jackson, NJ, USA
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The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 50,000.
The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 55 mph, the front windshield suddenly cracked without incident or impact. The crack was located at the bottom center section of the windshield. The contact indicated that the failure occurred two times previously. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 4,600.
The contact's mother owns a 2019 Subaru Outback. The contact stated that upon exiting the driveway, he noticed a crack had formed on the lower, driver's side edge of the windshield, without incident or impact. As the contact continued to drive, the horizontal crack began to spread across the windshield obstructing his vision. Neither the manufacturer nor the dealer were notified of the failure. The windshield was not yet replaced. The failure mileage was approximately 15,000.
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked when she noticed the front passenger's side windshield was cracked. The windshield was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 26,732.
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, he noticed that the front windshield was cracked. The vehicle was taken to austin Subaru (8100 burnet rd, austin, tx 78757, (512) 220-0930) to be diagnosed. He was informed that the windshield needed to be replaced. The windshield was replaced however, while driving 55 mph, a rock struck and cracked the new windshield. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
The contact owns a 2019 Subaru Outback. The contact stated that while his vehicle was in the driveway, without impact a crack developed on the passenger's side of the vehicle to the middle of the windshield. The vehicle was not diagnosed nor repaired. Neither the manufacturer nor the dealer were notified of the failure. The failure mileage was approximately 64,000. Invalid VIN.
The contact owns a 2019 Subaru Outback. The contact stated that the front windshield cracked without impact. The vehicle was taken to university Subaru (1200 interstate 70 dr sw, columbia, mo 65203, (573) 777-3488) where it was diagnosed with needing windshield to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when he noticed that the windshield was cracked on the front driver's side upper left corner and later extended to 15-16 inches. The vehicle was taken to beardmore Subaru (410 fort crook rd N, bellevue, ne 68005) where it was diagnosed as a stress fracture to the windshield. The contact was informed by the dealer that there was no recall related to the failure and the vehicle was past the warranty coverage for the windshield. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,927.
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was in the carport of her residence, she noticed a vertical crack from top to bottom in the center of the windshield. The vehicle was taken to an independent mechanic where the windshield was replaced however, the failure recurred while the contact was approaching a stop sign. An unknown dealer was contacted. The manufacturer had been notified of the failure however, no further assistance was provided. The failure mileage was approximately 12,600
The contact owns a 2019 Subaru Outback. The contact stated that while entering the vehicle, he noticed a crack on the windshield from the driver's side to the center of the windshield. The contact stated the crack was not caused by an impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 14,702.
The contact owns a 2019 Subaru Outback. The contact stated that while driving at an unknown speed and passing another vehicle, the front windshield cracked without impact. The vehicle was taken to heuberger Subaru (1080 motor city dr, Colorado springs, co 80905, (719) 475-1920) where the contact was informed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while the vehicle was parked, he noticed the windshield was cracked. The vehicle was taken to the same dealer. The failure was caused by a stone chip. The dealer informed the contact about the windshield program. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 7,000.
The contact owns a 2019 Subaru Outback. The contact stated that while driving a small pebble hit the windshield and caused a massive crack. The failure was the second time the issue had occurred within 4 months. The first windshield was equipped with the special eyesight glass. The repairs were performed at Subaru of georgetown (7501 S interstate 35 frontage rd, georgetown, tx 78626, (512) 930-2111) and was paid for out of pocket. The second time the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,500.
The contact owns a 2019 Subaru Outback. The contact stated while driving in the rain the windshield cracked. The vehicle was taken to ocean Subaru of fullerton (1100 S. euclid St, fullerton, ca 92832, (714) 909-2363) and the first time they told the contact she would have to pay for the repairs on her own. The second time the failure occurred, the dealer repaired the windshield. The issue has occurred for the third time with the windshield glass being a special glass called eyesight glass with sensors in the actual glass. The repairs had to be performed at the dealer. The manufacturer had not been contacted yet. The failure mileage was 15,000.
The contact owns a 2019 Subaru Outback. The contact stated that the front windshield cracked without impact. The contact stated that the crack was located in the upper middle section of the windshield. The contact indicated that the crack occurred while the vehicle was parked. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The failure mileage was 30,000. The VIN was not available. Consumer would like to cancel complaint.
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in his driveway he noticed that the windshield had cracked from the passenger's side all the way across to the driver's side and virtually straight up the middle. The vehicle was taken to premier Subaru of fremont (5601 cushing pkwy, fremont, ca 94538, (510) 319-5500) where it was inspected and it was determined that the windshield needed to be replaced. The windshield was not replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 27,000.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA