TSB List for the 2019 Subaru Outback

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

SERVICE BRAKES, HYDRAULIC

  • TSB #06-68-19R

    NHTSA ID #10163525

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o

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ENGINE (PWS)

  • TSB #02-163-16R

    NHTSA ID #10163017

    • Date Announced: JUNE 27 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

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  • TSB #02-170-17R

    NHTSA ID #10160214

    • Date Announced: APRIL 23 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn

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ENGINE AND ENGINE COOLING

  • TSB #02-163-16R

    NHTSA ID #10160490

    • Date Announced: MARCH 08 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

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POWER TRAIN

  • TSB #16-103-16R

    NHTSA ID #10164446

    • Date Announced: AUGUST 29 2019
    • Additional Info: How to Fix

    Summary: "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT⿿

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  • TSB #16-124-19

    NHTSA ID #10164444

    • Date Announced: AUGUST 26 2019
    • Additional Info: How to Fix

    Summary: This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results fr

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ELECTRICAL SYSTEM

  • TSB #15-234-18R

    NHTSA ID #10164415

    • Date Announced: AUGUST 23 2019
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

    More Information »

  • TSB #15-240-19R

    NHTSA ID #10164389

    • Date Announced: AUGUST 22 2019
    • Additional Info: How to Fix

    Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

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  • TSB #15-236-18R

    NHTSA ID #10164194

    • Date Announced: AUGUST 21 2019
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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  • TSB #07-152-19R

    NHTSA ID #10163526

    • Date Announced: JULY 12 2019
    • Additional Info: How to Fix

    Summary: "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ Unabl

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  • TSB #10-90-19R

    NHTSA ID #10163524

    • Date Announced: JULY 10 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ⿿pressed⿝ position but not returning to ⿿flush

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  • TSB #15-240-19R

    NHTSA ID #10161816

    • Date Announced: MAY 08 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume

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  • TSB #07-153-19

    NHTSA ID #10161814

    • Date Announced: MAY 07 2019
    • Additional Info: How to Fix

    Summary: This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. If the cap portion as shown in the illustrations below is damaged during removal o

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  • TSB #15-240-19

    NHTSA ID #10160213

    • Date Announced: APRIL 18 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit

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  • TSB #15-229-18R

    NHTSA ID #10160491

    • Date Announced: MARCH 11 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-236-18R

    NHTSA ID #10154205

    • Date Announced: JANUARY 07 2019
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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  • TSB #15-235-18

    NHTSA ID #10153181

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

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  • TSB #15-219-18R

    NHTSA ID #10150928

    • Date Announced: OCTOBER 31 2018
    • Additional Info: How to Fix

    Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

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  • TSB #15-219-18R

    NHTSA ID #10150953

    • Date Announced: OCTOBER 31 2018
    • Additional Info: How to Fix

    Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu

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  • TSB #15-226-18R

    NHTSA ID #10146468

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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  • TSB #15-220-18R

    NHTSA ID #10146474

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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  • TSB #15-228-18

    NHTSA ID #10144886

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #15-229-18

    NHTSA ID #10144887

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

  • TSB #02-170-17R

    NHTSA ID #10160214

    • Date Announced: APRIL 23 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn

    More Information »

ELECTRICAL SYSTEM: SOFTWARE

  • TSB #15-236-18R

    NHTSA ID #10160501

    • Date Announced: MARCH 25 2019
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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  • TSB #GEN 3-1

    NHTSA ID #10160507

    • Date Announced: MARCH 25 2019
    • Additional Info: How to Fix

    Summary: Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.

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  • TSB #15-220-18R

    NHTSA ID #10150927

    • Date Announced: OCTOBER 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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VISIBILITY

  • TSB #07-152-19R

    NHTSA ID #10163526

    • Date Announced: JULY 12 2019
    • Additional Info: How to Fix

    Summary: "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ Unabl

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VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  • TSB #07-152-19R

    NHTSA ID #10163526

    • Date Announced: JULY 12 2019
    • Additional Info: How to Fix

    Summary: "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ Unabl

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AIR BAGS

  • TSB #17-17-13R

    NHTSA ID #10154207

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

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STRUCTURE

  • TSB #WUH-93R

    NHTSA ID #10162884

    • Date Announced: JULY 17 2019
    • Additional Info: How to Fix

    Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 model Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. A total of 2,107 U.S. vehicles will be affected by this recall, 81 of

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  • TSB #10-91-19

    NHTSA ID #10163013

    • Date Announced: JUNE 25 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Insufficient clearance between the heater control and the audio unit face ab

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  • TSB #WUH-93

    NHTSA ID #10163012

    • Date Announced: JUNE 24 2019
    • Additional Info: How to Fix

    Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. As a result, these vehicles may fail to conform to Federal Motor

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  • TSB #13-101-18

    NHTSA ID #10143881

    • Date Announced: JULY 10 2018
    • Additional Info: How to Fix

    Summary: Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a cont

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STRUCTURE:FRAME AND MEMBERS

  • TSB #12-252-18

    NHTSA ID #10150918

    • Date Announced: OCTOBER 19 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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  • TSB #12-252-18

    NHTSA ID #10150943

    • Date Announced: OCTOBER 19 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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STRUCTURE:BODY

  • TSB #12-252-18

    NHTSA ID #10150943

    • Date Announced: OCTOBER 19 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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SEATS

  • TSB #12-253-18R

    NHTSA ID #10160510

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.

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EQUIPMENT

  • TSB #15-240-19R

    NHTSA ID #10164389

    • Date Announced: AUGUST 22 2019
    • Additional Info: How to Fix

    Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

    More Information »

  • TSB #WUH-93R

    NHTSA ID #10163015

    • Date Announced: JUNE 26 2019
    • Additional Info: How to Fix

    Summary: The purpose of this bulletin is to provide a cowl duct component inspection procedure.

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  • TSB #10-91-19

    NHTSA ID #10163013

    • Date Announced: JUNE 25 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Insufficient clearance between the heater control and the audio unit face ab

    More Information »

  • TSB #15-242-19

    NHTSA ID #10161825

    • Date Announced: MAY 21 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRON

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  • TSB #Subaru Tech Tips

    NHTSA ID #10161824

    • Date Announced: MAY 21 2019
    • Additional Info: How to Fix

    Summary: Subaru Service and Technical Support Line Newletter.

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  • TSB #15-221-18R

    NHTSA ID #10161820

    • Date Announced: MAY 10 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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  • TSB #15-240-19R

    NHTSA ID #10161816

    • Date Announced: MAY 08 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume

    More Information »

  • TSB #14-22-16R

    NHTSA ID #10161813

    • Date Announced: MAY 06 2019
    • Additional Info: How to Fix

    Summary: To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

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  • TSB #12-253-18R

    NHTSA ID #10160510

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.

    More Information »

  • TSB #15-239-19

    NHTSA ID #10160498

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors eith

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  • TSB #05-68-19

    NHTSA ID #10160486

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.

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  • TSB #16-120-19

    NHTSA ID #10160485

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i

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  • TSB #02-178-18R

    NHTSA ID #10155225

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

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  • TSB #01-178-18

    NHTSA ID #10153626

    • Date Announced: DECEMBER 28 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during

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  • TSB #15-235-18

    NHTSA ID #10153181

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

    More Information »

  • TSB #15-234-18

    NHTSA ID #10150947

    • Date Announced: OCTOBER 22 2018
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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  • TSB #15-234-18

    NHTSA ID #10150922

    • Date Announced: OCTOBER 22 2018
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

    More Information »

  • TSB #15-230-18R

    NHTSA ID #10146472

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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  • TSB #15-226-18R

    NHTSA ID #10146468

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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  • TSB #15-227-18R

    NHTSA ID #10146469

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #15-231-18R

    NHTSA ID #10146473

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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  • TSB #15-228-18R

    NHTSA ID #10146470

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #15-229-18R

    NHTSA ID #10146471

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-220-18R

    NHTSA ID #10146474

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-229-18

    NHTSA ID #10144887

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-231-18

    NHTSA ID #10145069

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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  • TSB #15-230-18

    NHTSA ID #10145068

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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  • TSB #15-227-18

    NHTSA ID #10144885

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #15-228-18

    NHTSA ID #10144886

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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EQUIPMENT:ELECTRICAL

  • TSB #15-234-18R

    NHTSA ID #10164415

    • Date Announced: AUGUST 23 2019
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

    More Information »

  • TSB #15-235-18

    NHTSA ID #10153181

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

    More Information »

  • TSB #15-220-18R

    NHTSA ID #10150952

    • Date Announced: OCTOBER 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-220-18R

    NHTSA ID #10150927

    • Date Announced: OCTOBER 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-230-18R

    NHTSA ID #10146472

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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  • TSB #15-231-18R

    NHTSA ID #10146473

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

    More Information »

  • TSB #15-220-18R

    NHTSA ID #10146474

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-229-18R

    NHTSA ID #10146471

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-228-18R

    NHTSA ID #10146470

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #15-226-18R

    NHTSA ID #10146468

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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  • TSB #15-228-18

    NHTSA ID #10144886

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

    More Information »

  • TSB #15-229-18

    NHTSA ID #10144887

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #15-240-19R

    NHTSA ID #10164389

    • Date Announced: AUGUST 22 2019
    • Additional Info: How to Fix

    Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

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  • TSB #15-228-18R

    NHTSA ID #10160496

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

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  • TSB #15-238-19

    NHTSA ID #10160493

    • Date Announced: MARCH 11 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received sof

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  • TSB #15-231-18

    NHTSA ID #10145069

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #15-236-18R

    NHTSA ID #10164194

    • Date Announced: AUGUST 21 2019
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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  • TSB #15-227-18R

    NHTSA ID #10146469

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #15-221-18R

    NHTSA ID #10146467

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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  • TSB #15-227-18

    NHTSA ID #10144885

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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EQUIPMENT:AIR CONDITIONER

  • TSB #10-90-19R

    NHTSA ID #10163524

    • Date Announced: JULY 10 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ⿿pressed⿝ position but not returning to ⿿flush

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  • TSB #10-90-19

    NHTSA ID #10155226

    • Date Announced: FEBRUARY 28 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with

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EQUIPMENT:MECHANICAL

  • TSB #16-120-19

    NHTSA ID #10160485

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #18-196-19

    NHTSA ID #10163008

    • Date Announced: JUNE 17 2019
    • Additional Info: How to Fix

    Summary: The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for bec

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  • TSB #15-236-18R

    NHTSA ID #10160501

    • Date Announced: MARCH 25 2019
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

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  • TSB #15-229-18R

    NHTSA ID #10160491

    • Date Announced: MARCH 11 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #02-163-16R

    NHTSA ID #10160490

    • Date Announced: MARCH 08 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

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  • TSB #17-17-13R

    NHTSA ID #10154207

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

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EQUIPMENT ADAPTIVE

  • TSB #12-253-18R

    NHTSA ID #10160510

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.

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  • TSB #15-228-18R

    NHTSA ID #10160496

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

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  • TSB #15-239-19

    NHTSA ID #10160498

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors eith

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  • TSB #05-68-19

    NHTSA ID #10160486

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.

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  • TSB #16-120-19

    NHTSA ID #10160485

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i

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  • TSB #12-252-18

    NHTSA ID #10150943

    • Date Announced: OCTOBER 19 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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  • TSB #12-252-18

    NHTSA ID #10150918

    • Date Announced: OCTOBER 19 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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  • TSB #15-228-18R

    NHTSA ID #10146470

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #15-229-18R

    NHTSA ID #10146471

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-230-18R

    NHTSA ID #10146472

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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