TSB List for the 2019 Subaru Outback

Technical Service Bulletins (TSBs) for the 2019 Outback are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • SERVICE BRAKES, HYDRAULIC
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • POWER TRAIN
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
  • ELECTRICAL SYSTEM: SOFTWARE
  • VISIBILITY
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS
  • STRUCTURE:BODY
  • LATCHES/LOCKS/LINKAGES
  • SEATS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:AIR CONDITIONER
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE
  • SERVICE BRAKES, HYDRAULIC

    • TSB #06-68-19R

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163525

      This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »

    ENGINE (PWS)

    • TSB #02-163-16R

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10163017

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    POWER TRAIN

    • TSB #09-70-19

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10166902

      This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »

    • TSB #16-103-16R

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165497

      This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-103-16R

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10164446

      "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »

    • TSB #16-124-19

      Date Announced:
      AUG 26, 2019
      NHTSA ID:
      #10164444

      This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-234-18R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169848

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-256-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168622

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-255-19

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168610

      "On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer⿿s Android® phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-247-19

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10166885

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-234-18R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164415

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10164194

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #07-152-19R

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163526

      "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ ... Read More »

    • TSB #10-90-19R

      Date Announced:
      JUL 10, 2019
      NHTSA ID:
      #10163524

      This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ⿿pressed⿝ position but not returning to ... Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #07-153-19

      Date Announced:
      MAY 07, 2019
      NHTSA ID:
      #10161814

      This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. Read More »

    • TSB #15-240-19

      Date Announced:
      APR 18, 2019
      NHTSA ID:
      #10160213

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head ... Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10154205

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-219-18R

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10150928

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-219-18R

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10150953

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

    • TSB #02-170-17R

      Date Announced:
      APR 23, 2019
      NHTSA ID:
      #10160214

      This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #15-236-18R

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160501

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #GEN 3-1

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160507

      Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    VISIBILITY

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #07-152-19R

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163526

      "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ ... Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #07-152-19R

      Date Announced:
      JUL 12, 2019
      NHTSA ID:
      #10163526

      "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ Power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ ... Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    STRUCTURE

    • TSB #WUH-93R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169878

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. A total of 2,107 U.S. Read More »

    • TSB #WUH-93R

      Date Announced:
      JUL 17, 2019
      NHTSA ID:
      #10162884

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. A total of 2,107 U.S. Read More »

    • TSB #10-91-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10163013

      This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Read More »

    • TSB #WUH-93

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10163012

      Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. Read More »

    • TSB #13-101-18

      Date Announced:
      JUL 10, 2018
      NHTSA ID:
      #10143881

      Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150918

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    STRUCTURE:BODY

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #07-162-19

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169824

      This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »

    SEATS

    • TSB #12-253-18R

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10160510

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    EQUIPMENT

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 30, 2019
      NHTSA ID:
      #10169851

      Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-256-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168622

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #WUH-93R

      Date Announced:
      JUN 26, 2019
      NHTSA ID:
      #10163015

      The purpose of this bulletin is to provide a cowl duct component inspection procedure. Read More »

    • TSB #10-91-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10163013

      This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161824

      Subaru Service and Technical Support Line Newletter. Read More »

    • TSB #15-242-19

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10161825

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. Read More »

    • TSB #15-221-18R

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10161820

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10161816

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #14-22-16R

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10161813

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #12-253-18R

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10160510

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    • TSB #15-239-19

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160498

      This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #05-68-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160486

      This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency. Read More »

    • TSB #02-178-18R

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155225

      This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »

    • TSB #01-178-18

      Date Announced:
      DEC 28, 2018
      NHTSA ID:
      #10153626

      This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-234-18

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10150922

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-234-18

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10150947

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-230-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145068

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #15-234-18R

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164415

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-235-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10153181

      This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150927

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-220-18R

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10150952

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-226-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146468

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-231-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146473

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-220-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146474

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-228-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144886

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144887

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165501

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-240-19R

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10164389

      "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-238-19

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160493

      This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »

    • TSB #15-231-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10145069

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10164194

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-221-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146467

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146469

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    • TSB #15-227-18

      Date Announced:
      AUG 21, 2018
      NHTSA ID:
      #10144885

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »

    EQUIPMENT:AIR CONDITIONER

    • TSB #10-90-19R

      Date Announced:
      JUL 10, 2019
      NHTSA ID:
      #10163524

      This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ⿿pressed⿝ position but not returning to ... Read More »

    • TSB #10-90-19

      Date Announced:
      FEB 28, 2019
      NHTSA ID:
      #10155226

      This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #18-196-19

      Date Announced:
      JUN 17, 2019
      NHTSA ID:
      #10163008

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 25, 2019
      NHTSA ID:
      #10160501

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-229-18R

      Date Announced:
      MAR 11, 2019
      NHTSA ID:
      #10160491

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #02-163-16R

      Date Announced:
      MAR 08, 2019
      NHTSA ID:
      #10160490

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10154207

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #07-152-19R

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171105

      This bulletin announces availability of new power window switch assemblies. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system⿿s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #12-253-18R

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10160510

      This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly. Read More »

    • TSB #15-228-18R

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160496

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-239-19

      Date Announced:
      MAR 13, 2019
      NHTSA ID:
      #10160498

      This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. Read More »

    • TSB #16-120-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160485

      This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. Read More »

    • TSB #05-68-19

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10160486

      This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150943

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #12-252-18

      Date Announced:
      OCT 19, 2018
      NHTSA ID:
      #10150918

      This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Read More »

    • TSB #15-228-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146470

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-229-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146471

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-230-18R

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10146472

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

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