This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Subaru Outback. The contact stated that the windshield fractured on the passenger's side without impact. The contact took the vehicle to maple hill auto group (5622 West main street kalamazoo, mi, 49009, (269) 342-6600) to be inspected. The dealer inspected the windshield with a magnifying lens and found a tiny crack on the windshield. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 11,708.
The contact owns a 2019 Subaru Outback. The contact stated that the windshield cracked on the driver's side without impact while parked in the garage. The vehicle was not taken to be inspected nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The insurance provider scheduled the replacement of the windshield which was still pending. The failure mileage was approximately 5,900.
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was stopped at a traffic light, when she heard an abnormal noise and saw the windshield crack spontaneously from the driver side to the center. The vehicle was taken to the local dealer chilson Subaru located at 3443 wi-93 trunk, eau claire, wi 54701, (715) 834-0701, and the windshield was replaced by the insurance provider. The contact stated she had experienced the same failure three times on separate occasions. The manufacturer had not been informed of failure. The failure mileage was unknown.
The contact owns a 2019 Subaru Outback. The contact stated while driving about 45 mph, she heard an abnormal noise and noticed a crack on the windshield. The contact stated that the failure had occurred 3 times since the vehicle was purchased. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 16,985.
The contact owns a 2019 Subaru Outback. The contact stated that while driving at 25 mph, the contact heard an abnormal sound. The contact stated that the windshield cracked and expanded across the windshield without impact. The contact veered to the shoulder of the road contacted her insurance company who authorized the replacement of the windshield for the second time. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 6,000.
- Phoenix, AZ, USA
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The contact owns a 2019 Subaru Outback. The contact stated that the windshield cracked without impact while the vehicle was parked. The vehicle was taken to dean team Volkswagen of ballwin (15121 manchester rd, ballwin, mo 63011) where it was inspected and determined that the windshield needed to be replaced. The windshield was replaced however, 7 month later the failure recurred while the vehicle was parked and without impact. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 15,000. Windshield has been replaced.
The contact owns a 2019 Subaru Outback. The contact stated while driving 35 mph, she noticed a crack on the lower passenger's side of the windshield. The contact stated that the windshield cracked without impact. The contact stated she continued to drive to her residence. The contact stated a glass repair technician inspected the vehicle at her residence. The contact informed sellers Subaru located at 23651 hall rd, macomb, mi 48042, (586)276-7706, of the failure. The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was approximately 22,000.
The contact owns a 2019 Subaru Outback. The contact stated that upon turning on her windshield wipers, the contact heard an abnormal cracking sound coming from the vehicle. The contact exited the vehicle and noticed that a crack had formed on the driver's side of the windshield. The crack initially started as a vertical crack along the driver's side windshield and over time spread horizontally across the entire windshield. The contact took the vehicle to groove Subaru (5300 S broadway, englewood, co 80113) where she was referred to a windshield repair shop. The manufacturer was also notified of the failure and informed the contact there was a class action lawsuit in progress due to the failure. The vehicle was not repaired. The failure mileage was 9,000.
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield cracked twice without warning or impact. The front window also cracked. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,300. The VIN was not available.
The contact owns a 2019 Subaru Outback. The contact stated that after entering the vehicle, it was discovered that the front windshield was cracked. The crack was located on the driver's side front windshield and had extended approximately 30 inches. The cause of the failure was not determined. The contact indicated that no object had impacted the windshield. Lithia Subaru of fresno located at 5200 North blackstone ave fresno, ca 93710 and the manufacturer were notified of the failure. The failure mileage was 26,000.
The contact owns a 2019 Subaru Outback. The contact stated that while driving 65-70 mph, the front windshield cracked without impact. The vehicle was taken to Subaru of georgetown (7501 N interstate 35 frontage rd, georgetown, tx 78626 (512) 930-2111). The contact was informed that the windshield needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,500.
Received two chips in the windshield - one in the first two days of owning the car and another one two weeks after. Both chips occurred at moderate speeds - one on a freeway entrance ramp and the other on a freeway exit ramp. The chips seemed to have been caused quite easily with minimal impact. There have been no further chips since nor have the existing chips been repaired or cracked yet.
The contact owns a 2019 Subaru Outback. The contact stated that there were multiple cracks on his windshield. The vehicle was taken to webster groves Subaru (7982 big bend blvd, webster groves, mo 63119) on two occasions to have the windshield repaired for various cracks. After the windshield was repaired, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.
Large windshield crack appeared spontaneously while car was parked and grew larger when car was parked. Subaru dealer insisted it was from an impact, but none were visible. Dealer said new windshields were thinner and more prone to cracking and I might have it happen on a regular basis.
The windshield is cracked. I went out to my car on May 16 and on the front windshield there was a "Y" shaped crack going up from the bottom middle of the windshield. When I went back outside on May 18, the crack had spread about 4 inches toward each side of the windshield. On May 21, the crack had spread more and is curving around. The car was parked in my driveway when all of this happened.
The contact owns a 2019 Subaru Outback. The contact stated that there was a small crack in the middle of the front windshield. The crack expanded in hot weather. The contact called lancaster county motors Subaru (1705 manheim pike, lancaster, pa 717-569-4514), but was not diagnosed or repaired. The failure was reported to the insurance company, but no further assistance was provided. The manufacturer was not contacted. The failure mileage was 11,000.
A D V E R T I S E M E N T S
- Portage, MI, USA