This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Yesterday morning (car is parked), I discovered a crack that is about 4 inches long on my windshield and have gotten longer throughout the day and today. Currently, it is about 26 inches across the middle. I live in an apartment and have personal parking where are there open parking and not parked under a tree or anything that would have fallen on the windshield. There are no spiderweb crack or signs (like a rock being thrown..etc) that would indicate the windshield to crack. I called my dealership and was told that it was not covered under warranty nor was it recalled; even though there are numerous cases I've found online that many 2020 Outback owners (and other Subaru owners) have experienced cracked windshield for no apparent reason. I just bought this vehicle on 29feb2020; there is no way that a windshield would crack so suddenly unless it was not installed correctly or defective/due to heating element.
Came outside to get into the vehicle and saw that windshield was cracked. Had not driven it the previous day, the nearest house is over an acre away. We have no children. No idea why it would crack because we weren't driving it and there was no one around to damage it and it had been sitting for over 36 hours.
The windshield cracked without a reason while I was driving. The crack starts at the top, approximately at the center. It started to expand down and in a few hours has reached half of the height. I checked with few repair shops and the verdict is the windshield needs a replacement. After the crack appeared my adaptive cruise control has started to turn off by itself for short period (so far it happened twice).
I was driving down a paved road when I heard a noise and realized I had a chip in my windshield. There were not cars around me and didn't see anything fly at my windshield. The road is in a residential/business neighborhood. The chip has not grown since then. I don't remember the exact date I've also noticed after going through a car wash my windshield will look clean for but by the end of the day it's looks dirty with little specks all over it again. It doesn't matter what the weather is.
Windshield glass cracked suddenly without any apparent cause. The crack appeared during driving on October 30, 2020. The size of the crack is about 1/2", and it has been temporarily repaired.
- Madison, AL, USA
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Spontaneous cracking of windshield while vehicle was parked. Started at bottom of windshield approx. Midway. Approx. 9 inches in length vertically then crack went to passenger side approx. 5 inches.
600 miles on a brand new 2020 Outback and I heard a pop while driving on the interstate and my windshield cracked from the edge prob 8 inches in. I did not see a rock and it didn't sound like a rock. It's a straight line. No break like something hit it or anything. Spontaneous while driving.
New 2020 Subaru Outback with 3K miles. Was driving home at ~50mph on freeway, a small (1 cm) rock hit upper windshield and made a small chip. The chip then suddenly propagated to a foot-long crack right in front of the driver. Have owned many vehicles over the past 30 years and have never had a windshield shatter. Properly manufactured windshield should chip, not shatter.
We discovered a crack in our Subaru Outback windshield. There is no sign of a chip from a rock hitting the windshield, just a crack. The vehicle had less than 4,00 miles on it. The Outback was in the garage when discovered. We had it repaired on October 28 2020. While gathering information about the cracked windshield I came across several sites discussing Subaru cracked windshields and a class action suit against Subaru for this particular problem.
My windshield received two very minor chips at the top of driver's side windshield. Within hours a crack appeared from above and below the chips, which measures at least 17' across the windshield from top to middle. The crack appeared while driving on I 25 in nm in light traffic.
I went out to my garage and found a 8 inch crack in my windshield. There is no apparent impact point to the crack. The day before, I went grocery shopping and parked it in the garage when I got home. There was no crack. The car is 5 months old. I contacted my local dealer for help, and they said they have no knowledge of a windshield problem.
While driving on route 76 in akron Ohio, the front windshield spontaneously cracked.we heard a loud sound--like a gun shot--but no evidence of the window being hit by a projectile. The crack runs from below the wiper blade on the passenger side for approximately 19 inches toward the center of the windshield. The vehicle was traveling through a construction zone at approximately 45 miles per hour. I have photos of the damage but was not able to download to the site.
I purchased 2020 Subaru Outback last year December. It is just less than a year. Recently, windshield cracked while I was driving freeway to work. I tried to find why it was happened but I could not find apparent reason. Subaru dealership refused to fix it under warranty.
For the third time, the oem and oem replacement windshields cracked starting from the edge and quickly propagated. No foreign object debris was noted hitting the windshield to cause a crack.
The windshield cracked while in motion - it seems like something tiny might've hit the car but I was going slowly at less than 40mph and it was not anything large. There was a tiny spot but this quickly cracked into a large line only a few minutes later.
Subaru windshield continues to crack under suspect conditions. I am now on my third windshield in the first 5,000 miles of ownership. The first windshield cracked spontaneously while driving with no other cars around. The second windshield cracked when a miniscule rock hit it while driving. It is dangerous to have such weak glass in a modern car. There is no reason that windshields should be cracking this frequently.
The windshield cracked without impact, while in park position in a parking lot. The crack is in a "U" shape with the top of the U at the top of the windshield. The crack is on the passenger side.
A D V E R T I S E M E N T S
- San Diego, CA, USA