This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2024 Subaru Outback. The contact stated that after the purchase of the vehicle, the dealer informed the contact to schedule an appointment to install the trailer hitch harness. The contact was informed by the dealer that the vehicle could tow a capacity of 3,500 lbs. The contact wanted to attach a camper to the trailer hitch. The contact was then informed by the dealer when the dealer attempted to install the hitch harness that the vehicle did not have any trailer brakes to which the tow harness could not be installed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the dealer would not install the trailer brakes and referred the contact to an independent mechanic for further assistance. The approximate failure mileage was 3,395.
- Norwood, OH, USA
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- Norwood, OH, USA