This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver headrest. I am a 72 year old driver who is 5'. I just purchased this used car on 9/4/15, have gone maybe 20 miles so far, and my neck is killing me. The headrest just dosen't hit the back of my head or top of my head at any point that is comfortable and now, so soon, my neck hurts! I feel less in control of this car because I am already adapting by leaning forward slightly so that this thing is not bumping my neck/head. As far as I can tell at this point, I can't tilt headrest back, only up and down....and no height accommodates me.
- Evanston, IL, USA
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- Evanston, IL, USA