really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
52,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Avalon brakes problems

brakes problem

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2004 Toyota Avalon Owner Comments

problem #2

Apr 022015


  • 104,000 miles


The contact owns a 2004 Toyota Avalon. While driving approximately 65 mph, the vehicle suddenly experienced unintended acceleration and the speed erroneously increased to 105 mph. During the incident, the brakes also malfunctioned and the driver was unable to apply pressure to the brake pedal. The contact switched the shifter to the neutral position to slow the vehicle down and stop. The contact indicated that the failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.

- Orange, TX, USA

problem #1

Dec 072013

Avalon 6-cyl

  • miles
My daughter was in a car accident in Dec 2013 involving our 2004 Toyota Avalon. We suspect the cruise control did not release as it should have. She had been using the cruise control and tapped the brake to release it as she exited a highway she then stepped on the brake to slow down as she exited the eastbound highway to maneuvere the exit curve to merge onto a southbound interstate highway. On the curve she noticed the car wasn't slowing down as it should, and when she braked harder, the brakes locked up sending her into a swerve. The car traced a path similar to an upside down question mark. She crossed two lanes, and the rear of the car hit a wall landing her facing traffic right next to the roadway. When the car came to a stop, both the gas pedal and the brake were completely depressed to the floor, and the engine had shut off. Her foot had not been on the gas pedal for some time since she was using the cruise control. The insurance company totaled out the car. Thankfully, there were no other cars involved, but my daughter was pretty shaken up and had to be treated for headaches/neck soreness due to whiplash. When she restarted the car (she had to turn the key off first, then on), the pedals returned to normal and she was able to move the car across to a safer location on the shoulder of the road to await help. Toyota's gas pedal recall started with the 2005 Toyota Avalon, so we had no recourse for action and the car is now gone, so there is no evidence to inspect. We are convinced the gas pedal sticking / cruise control refusing to release was the cause of the accident and want to pass on the information so that others can be protected from injury

- Melbourne, FL, USA

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