really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 2
Average Mileage:
39,816 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Avalon seat belts / air bags problems

seat belts / air bags problem

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2004 Toyota Avalon Owner Comments

problem #5

Dec 062010

Avalon 6-cyl

  • 36,000 miles


Prior reports for air bag #10354981. Today 12/6/10 the air bag light came on again after spending $1000 in September 2010 to fix it. The last time it was fixed service dept told me the wires were frayed and shooting out sparks. They said I was lucky to get to them so quickly before a fire started.

- Miami, FL, USA

problem #4

Feb 082010


  • 53,082 miles
1. I was at nellis air force base performing a ceremony. After the ceremony I entered the vehicle with wife to go to the base shopping area. The vehicle was parked in a parking space with a concrete tire stop, and wall in front. Entered the vehicle to back out. It came out quicker than normal off axis and the rear bumper impacted the concrete protector to a pole with very little damage. I put the vehicle in neutral and felt no out of the ordinary indications. 2. I put it into drive with my foot on the brake to pull forward then back out. The car accelerated at full power sufficient enough to kick out the concrete tire stop behind the vehicle, and total the front end of the 2003 Toyota Avalon X ls to the tune of 17684 dollars.. I purchased the vehicle in December of 2008 and had no prior problems, and not being a recalled Avalon no warning. I went through the NHTSA database for Avalon from 2000--2010 and found I had the exact same problem others reported. 3. Toyota dealership was contacted at the time of the accident. When I called corporate later in the month they did not even have the vehicle in my name. I asked for an inspector and they sent one his name email etc is on file. When I called Toyota corporate again they said I would get a letter from their claims department. About the findings.in 2-4 weeks. They did not offer to pick up the rental or to provide any assistance.. note: I put in speed control and air bags for I had to put in something to make the menu work. It accelerated out of control with my foot on the brake the exact cause is to be determined, I could not control the speed so that fit closest. The air bags did not deploy for it hit on an angle, a flaw in the design. If you accelerate at full power into a brick wall they should deploy. Parking space speed unknown put in 30 mph to make the form work. Form needs updating this should be optional.

- Las Vegas, NV, USA

problem #3

Jul 142007


  • Automatic transmission
  • miles
On July 14, 2007 my parents were involved in a single-car crash in the residential area of new bloomfield, mo. My 84-year-old father was driving a 2004 Toyota Avalon, suddenly left the right side of the roadway, flipped the vehicle, and landed upside down, back on the pavement. My 79-year-old mother was killed instantly from head trauma, and my father passed away from injuries sustained in the accident 7 weeks later. The authorities could not determine the cause of the accident, and my father could not remember any details, as he had extraordinary internal trauma and was in icu for most of his remaining 7 weeks. I have petitioned the auto insurer, allstate several times, but they have not responded to my E-mails, and although it is likely this vehicle has been destroyed, based on all the media about sudden acceleration of Toyota vehicles, this could certainly have been a contributing factor to, if not the cause of, this horrific accident. We have been vexed by the whole incident, and it never occurred to me to request having the Avalon inspected (highly rated vehicle and all...), until all the recent media of other deaths involving Toyota vehicles. Updated 03/10/10 updated IVOQ 08/03/10 updated 9/21/2011

- Loveland, OH, USA

problem #2

Mar 312009


  • 50,000 miles
As a school bus approached, I moved over slightly to the right to give it more room. Unexpectedly, the car accelerated and I hit a tree on the right side of the road. It did not occur to me at the time of the accident that the 2004 Avalon XLS had sped up. That had occurred twice before while driving. I suffered a slight chip in my left ankle bone.

- Dripping Springs, TX, USA

problem #1

Apr 192009


  • 60,000 miles
I had an auto accident and ran into a tree. Car totaled however, the air bags did not deploy. Car was a 2004 Toyota Avalon XLS, 4 door model.

- Dripping Springs, TX, USA

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