This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota Rav4. While driving approximately 55 mph, the hood flew open and smashed the windshield. The vehicle was taken to an independent mechanic who diagnosed that the failure resulted from an improper welding of the hood striker plate, which caused the striker plate to fall off. The vehicle was taken to steve landers Toyota (866-584-3934, located at 10825 colonel glenn rd, little rock, ar 72204) where the contact was informed to call the manufacturer. The manufacturer was made aware of the failure and stated that it was not a known issue. The contact was provided case number: 1910282935. The vehicle was repaired by an independent mechanic. The failure mileage was approximately 86,000.
- Paron, AR, USA
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- Paron, AR, USA