This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH, the power steering warning light appeared on the instrument panel as the power steering assist failed to operate as needed. The contact used excessive force to steer the vehicle to the side of the road. The contact called a friend for assistance but once the friend arrived, the warning light had disappeared, and the vehicle was driven back to the residence. Several days later, the same failure returned while driving at 30 MPH. The vehicle was driven to the dealer where the vehicle was diagnosed with a defective steering shaft. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.
The electronic power steering in my vehicle has been acting difficult for approximately 3 weeks now. I had new tires, front end alignment, inspection of the rack and pinion and tie rods done thinking this was the issue. This did not help. The steering column makes a clicking noise when I turn the wheel while stopped like 2 pieces of plastic are rubbing together. The steering feels like it is fighting me while I-??m trying to turn the wheel or even while I am going straight no matter at what speed. When making a turn I can remove my hands from the steering wheel and the wheel and tires will stay in that position and not correct itself. Overall, no matter what speed I am traveling (either at a red light or driving) there feels like a failure in the electronic power steering motor like something is fighting the wheels alignment, the steering wheel and the power steering motor. It feels like it-??s an Indy car steering wheels needing complete resistance to keep the vehicle straight. I brought this to an independent mechanic that inspected everything and said it sounds like the NHTSA campaign: 15V144000 and that I should have Toyota look at it. I just came back from DCH Wappingers Falls Toyota in NY and they wouldn-??t even look at it and stated my VIN is not covered. I was told they don-??t get paid for looking at something and they hardly get paid for recall issues. And, if I spoke to the service manager, she would tell me the same. I immediately called Toyota directly and opened a case and have the email proof. Toyota manufacturer representative told me the same thing and said -??even though it sounds like the same recall, I-??d have to pay out of pocket to she it fixed and hope to get refunded later.-?? To let me leave the dealership with this issue knowing I-??m a single father with 2 kids is horrible. This issue needs to be looked at and I don-??t know who to look at it or the money to fix it. I don-??t know if I can download a video of this occurring. Please let me know.
The contact owns a 2015 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the contact to lose control of the vehicle. Additionally, several unknown warning lights were illuminated. The contact stated that the failure occurred intermittently while turning. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was made aware of the failure. The failure mileage was 115,000.
Cs Traction Light Is On Cause INTERNAL OPEN IN STEERING ANGLE SENSPR MODULE THE STEERING ANGLE SENSOR TRANSMITS THE STEERING WHEEL'S RATE OF TURN, WHEEL ANGLE, AND OTHER IMPORTANT DATA TO THE SPECIFIC VEHICLE'S COMPUTER. IF THERE IS A FAULT IN THE SIGNAL, THE COMPUTER CAN DISABLE THE VEHICLE'S STABILITY CONTROL. Correction REPLACE STEERING ANGEL SENSOR MODULE
Toyota informed me That my 2015 Rav4 is not eligible for Recall no. 15V144000, it does not apply to my VIN. However my Electric Power steering has malfunctioned with 82k miles on the Vehicle
- Rio Rancho, NM, USA
Search CarComplaints.com for these popular complaint phrases...
Power to the vehicle was lost while making a turn under a stop light. Emergency flashers were used. All dashboard lights came on at the time the vehicle lost power. Radio stopped. The car was turned off and was able to be restarted after several seconds. The danger was having a vehicle stopped under a stop light for several seconds. The problem has yet to be repeated. It happened just this morning 5/23/22. No other warnings were given before loss of power. We have not yet had an inspection by any other parties but will plan on it as we are aware there had been an issue with a 12 volt battery case in the past on this model.
Power steering suddenly failed (and dash lights came on) when my wife and 6 year old son were driving down the road at highway speeds nearly causing accident. After turning car off and back on, it was restored. NHTSA Campaign ID: 15V144000 addresses this exact issue, but our VIN falls outside those included, even though its the same model year. Opened case with Toyota Corporate. Dealer says they have to reproduce issue to do anything, but being an ECU flaw, it nearly impossible to reproduce on demand.
The contact owns a 2015 Toyota Rav4. The contact stated that while his wife was driving at approximately 50 MPH, the steering wheel seized while the power steering warning light was illuminated intermittently. The contact mentioned that the vehicle lost power steering functionality. The contact stated that the vehicle was restarted and operated as designed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The VIN was not included in NHTSA Campaign Number: 15V144000 (Steering). The approximate failure mileage was 77,000.
The power steering has recently stopped working while driving. When the car is started, the power steering works fine, but within a few minutes, it will stop working and steering has to be done manually.
Driving normal, made a right turn and car suddenly restarts, steering wheel locks up during turn for a couple seconds. Electric restart engine and turns off the car and cannot gas it, only brake. Car comes back on without me turning it on and does not happen again rest of the drive. Driving normal for a few days, happens again, engine restarts again randomly while making a right turn, same exact description as described previously. Multiple dates of occurence
Driving normal, made a right turn and car suddenly restarts, steering wheel locks up during turn for a couple seconds. Electric restart engine and turns off the car and can't gas it, only brake. Car comes back on without me turning it on and does not happen again rest of the drive. Driving normal for 2 days and on the 3rd day, engine restarts again randomly while making a right turn, same exact description as described previously. Driven car for a day and incident hasn't repeated yet. But, now not sure if this affected it, sensors of car door open sign is on when car is turned off and all doors and windows are in place for locking. Only when car is off and I cannot fix it.
I went to start my car and the electric power steering warning light was on and the car would not start. Towed to shop and they can find nothing wrong and it starts right up. Concerned the power steering will go out while I am driving.
I was exiting a highway on a curve (est. 40mph) when my power steering failed instantly jerking the steering wheel to the right creating a safety hazard. At the same time all of my dashboard lights flashed on and off. I have a Toyota Rav4 2015. There have been a recall for this description but not on my VIN.
While driving on city streets and making a turn at approximately 20-25 mph, the vehicle's electric power steering cut out without any warning. The steering became extremely heavy with no assist. The red steering wheel icon lite up. This is the second time that this incident has occurred and luckily I did not have my family in the vehicle.
A cracking noise is notice when turning the steering wheel to the left or right, whether stationary or in motion. The vehicle was checked at a Toyota dealer and recommended to replace the steering column motor assembly and steering rack assembly.
The contact's girlfriend owns a 2015 Toyota Rav4. While driving at a low rate of speed, the power steering failed without warning. The contact also stated that the electrical system failed and several warning indicators illuminated after the power steering failure. The contact associated the failure with NHTSA campaign number: 15V144000 (steering). The manufacturer was notified of the failure and stated that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 42,000.
The contact owns a 2015 Toyota Rav4. When the vehicle was started, an unknown warning indicator illuminated and the power steering failed. The contact stated that it was difficult to steer the vehicle. The vehicle was not taken to be diagnosed or repaired. The dealer and manufacturer were not contacted. The vehicle was not included in NHTSA campaign number: 15V144000 (steering). The approximate failure mileage was 72,720.
The contact owns a 2015 Toyota Rav4. While driving low speeds, the steering wheel became extremely difficult to turn. There were no warning indicators illuminated. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 26,000.
A D V E R T I S E M E N T S
- Millis, MA, USA