This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle Cannot Be Safely Driven -?" Structural / Suspension Defect Suspected -?" Dealer Claims -??Repair Completed-?? Despite Unequal Wheelbase My vehicle is currently unsafe to operate, due to the following critical issues: -?? 1. Left-?"right wheelbase inconsistency The front and rear wheelbase measurements are not equal side-to-side. This is a strong indicator of structural deviation, such as: -??Subframe misalignment -??Control arm mounting point displacement -??Deformed suspension components -??Manufacturing or assembly error in chassis geometry -?? 2. Front caster angles remain abnormal -??Left caster: 3.9? -??Right caster: 4.9? -??Cross-caster difference: 1.0? A 1? difference exceeds manufacturer tolerances and causes: -??Vehicle drifting -??Poor straight-line stability -??Uneven steering return -??Potential instability during emergency braking This is a safety-related steering geometry defect. -?? 3. Real-world driving confirms unsafe behavior The vehicle cannot maintain straight-line travel, the steering wheel is off-center, and the car exhibits instability at normal speeds. This makes the vehicle unsafe to drive. -?? 4. Despite these unresolved issues, the dealership insists the vehicle is -??repaired-?? and demands that I pick it up. They refused to provide frame measurement reports or explanation for the unequal wheelbase. Returning a vehicle with unresolved steering and chassis geometry defects constitutes unsafe vehicle delivery. -?? Conclusion Based on unequal wheelbase, abnormal caster geometry, and inability to drive safely, this vehicle likely contains a structural or assembly defect. I formally request investigation, suspension geometry verification, and required action from the manufacturer, as this is a matter of public road safety.
- Oakland Gardens, NY, USA
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- Oakland Gardens, NY, USA