really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,029 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Tundra seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota Tundra Owner Comments

problem #4

Dec 222014


  • 28,217 miles


The passenger side airbag came on when my son and I went on a trip to our cabin. We stopped to get gas, my son got out of the truck and the light came on. I turned the ignition off got gas, and when I started the truck again the airbag light remained on. I again turned the truck off and started it again. My son got out and then got back into the truck. I took the concern to the dealer and they reset the airbag light. After the airbag turned off on us at almost the exact same place on our trips to the cabin 5 more times over a year with no fix to the problem I asked the dealer to come up with a plan to address the ongoing safety problem. My rep. At the dealership said the Toyota corporate rep. Will stop in to the dealership in a month or so and they will call me to meet with him. After three months with no contact I called the dealership, when no one called me back I went to the dealership. My rep. Was out for the summer and another rep. Told me the Toyota corporate rep quit and they don't know when they will have another rep assigned to them. I then called Toyota complaint line worked with a rep. Who looked into the on going problem. After two weeks of trying to get a plan from her she told me that they were not responsible because the passenger was too heavy for the airbag and the airbag sensor. She said the federal government sets the standards and there is noting they can do to adjust them. I asked if she could send me the airbag sensor weight sinsitivity settings she did not respond to the request. I then asked her to put Toyota's position in writing, and the rep. Told me that "your maintenance receipt is your communication". that is the only thing they will give me. I have a dangerous situation with this airbag, and Toyota will not take responsibility for the defect. I need help before someone gets killed here.

- Achorage , AK, USA

problem #3

Dec 242012

Tundra 8-cyl

  • 12,000 miles
On 12/24/2012 around 04:00hrs I struck an adult moose in bear lake, Canada with the front end of my wife's 2012 Toyota Tundra crewmax on the british columbia highway. The condition of the road was snow and ice but we had recently purchased aftermarket rims and tires on 12/18/2012 in California; 18in mb votex rims with bfg all terrain tires. The traction of these tires boosted my confidence in traveling at speeds of 30-40mph at night. We had traveled all the way from Georgia without seeing any animals at night. The hid head lamps gave me a false sense of security navigating through the night in order to make the final leg to anchorage, ak for christmas day. To my surprise, a moose tiptoed from the woods on my right about 20 feet ahead of me as I intended to press on pass it. But all of a sudden it got spooked and darted into my path. I struck the animal broad side with the front end of the truck knocking it into the engine bay. Initially I thought the contact was not severe but inspection proved otherwise. The hood was crumpled up unto the windshield, and the radiator and motor was pushed so far back that it was no longer drivable. I believe my speed was around 30mph upon impact which surprised me that the animal was dead. The truck was towed to a local body shop for an insurance estimate as a total loss. I was concerned as to why the airbags did not deploy since the damages was so great. The tech explained that the sensors for the airbags are located behind the bumper of the truck where impact was minimal. Because the contact to the moose knocked him off his legs the large body fell into the engine compartment and could have been fatal had it a full rack of antlers. Thank god he did not! though we have purchased a 2013 replacement of the same truck, the airbags not deploying is still a concern as a design flaw and need to be addressed.

- Dutch Harbor , AK, USA

problem #2

Sep 082013

Tundra 8-cyl

  • 21,400 miles
The 9/8/13 accident involved a severe side impact. Both driver side doors were impacted and the center frame post required replacement. However, the side impact air bags did not deploy, which should have happened. The truck is still in the shop as of 9/25/13 because there are problems with the onboard computer recognizing the side air bags. I am concerned with the safety of the vehicle air bag system. Updated 1/6/2013

- Marietta, GA, USA

problem #1

Oct 102012

Tundra 8-cyl

  • 14,500 miles
While using to horn the cover of the airbag split along the seam where the airbag deploys. The vehicle was brought into get scheduled service and Toyota's position is that it is not a warranty issue or safety issue. I placed 3 calls to Toyota customer experience center starting 10/26/2012 (case#[xxx]) with the problem and have not received a response! I am concerned that it may affect the way and if the airbag deploys. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oxford, CT, USA

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