The contact's father-in-law owns a 2025 Toyota Tundra. The contact stated that while her father-in-law was driving at an undisclosed speed, the brakes independently activated. No warning lights were illuminated. The contact stated that the vehicle stopped excessively hard. In addition, because of the hard vehicle stop, the contact's father-in-law and mother-in-law were jerked forward very hard. The contact stated that her father-in-law and mother-in-law, who were seated in the front passenger's seat, stated that the impact felt like it could have caused whiplash. The contact stated that the two brake sensors were disabled prior to the drive. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated. The dealer was made aware of the failure. The contact was informed that because the VIN was not associated with the recall, the dealer had declined to inspect or repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 2,000.

- Hinesburg, VT, USA